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The Backup Doesn't Works

Options
lowwa132
lowwa132
in Bitdefender 2010 products

Hi,


I have a problem with my online backup :


screeshot.png


BD2010 (with online backup) 13.0.16.


Windows Seven.

Comments

  • Alex Stanciu
    Alex Stanciu ✭✭
    Options

    Hello lowwa132,


    Please let us know when do you encounter this error message, while you are trying to save your data online or when you are trying to restore the data that is already saved.


    Thank you.

  • lowwa132
    lowwa132
    Options
    Hello lowwa132,


    Please let us know when do you encounter this error message, while you are trying to save your data online or when you are trying to restore the data that is already saved.


    Thank you.


    Hello,


    I have this message when I try to save my data online. It never worked. BD2010 is trying to make the first backup, everyday at 7 pm.

  • Alex Stanciu
    Alex Stanciu ✭✭
    Options

    Hello lowwa132,


    We would like to know if the same error occurs if you do not schedule the backup and you perform the Online backup normally.


    Thank you.

  • lowwa132
    lowwa132
    Options
    Hello lowwa132,


    We would like to know if the same error occurs if you do not schedule the backup and you perform the Online backup normally.


    Thank you.


    I have the same error, even if I disable automatic backup.

  • lowwa132
    lowwa132
    Options

    I was thinking about something.


    Do I need to open ports on my router for the Backup ??

  • lowwa132
    lowwa132
    Options

    Still having this issue.

  • lowwa132
    lowwa132
    Options

    ... UP :)

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