Remote Desktop Windows 7 Not Possible
Hello,
I'm trying tot setup BitDefender Total Security 2010 under Windows 7 64bit.
I keep having problems connecting to the PC using RDP from a PC outside my network.
I've already changed the settings for my network adapter to Trusted Local, Stealth Off, Generic Profile Yes.
I'm able to connect from a PC within my network.
With Vista / TS 2009 I did not have any problems.
And with the Firewall turned off I'm also able to connect.
Any advise in how to get the RDP working?
Thanks in advance.
Richy
Comments
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Hello Richy,
In order to further investigate this sittuation please browse to the next location : C:\Program Files\BitDefender\BitDefender 2010\Firewall, look after the "rules.xml" and "profiles.xml" files, upload them on http://www.sendspace.com/ and post here the download links after that .
Also, please follow the steps bellow :
1. Open My Computer.
2. Browse to
C:\Program Files\BitDefender\BitDefender 2010
- considering that BitDefender was installed on the default C partition
3. Doubleclick on the supporttool.exe file .(in case you have Windows Vista or Windows 7, right click on the the supporttool.exe file and choose "Run as administrator" )
4. Click on Next, wait a few minutes for the progress bar to complete and then click on Finish .
5. Go to the desktop, upload the report on http://www.sendspace.com/ then send me a PM with the download link or reply to our email with the report attached .
We are looking forward to your reply.
Thank you.0 -
I've fixed the problem by adding an extra rule for the RDP port.
I can now connect from outside the network.
Richy0 -
I've fixed the problem by adding an extra rule for the RDP port.
I can now connect from outside the network.
Richy
Can you please post the solution steps? I am having the same problem. I added RDP rule to allow port 3389 but it doesn't work. Thank you.0 -
Can you please post the solution steps? I am having the same problem. I added RDP rule to allow port 3389 but it doesn't work. Thank you.
nvm I figured it out searching old forums. The solution comes from:
"Berneanu Cristian
Make sure you selected 3389 for local port and 1024-65535 for remote ports in the rule created and move the rule on top of the list."0