Spam

abhinabray
abhinabray
in Bitdefender 2010 products

Hello Guys,


The only problem I seem to be running into is the Anti Spam filter.


There is just so much spam from my POP acoount and Internet Security 2010 catches only like 50%. Is this kind of behavior expected?


Is there a fix to this. Please Advise.


Thanks in Advance

Comments

  • Unknown
    Unknown

    Hello abhinabray,


    We recommend you to retrain the Bayesian filter, wiping its database, so that emails are correctly tagged as [spam]. In order to retrain the Bayesian filter, wiping its previous database, please follow these steps:


    - open your email software


    - click on the wizard icon from the BitDefender tollbar


    - click on Next


    - click on Next to add all your contacts to the friends list (the emails you will receive from them will not be marked as spam)


    - check the box to Wipe antispam filter database


    - click on Next


    - select a folder which contains ONLY legitimate emails (the filter will learn what kind of emails you want to receive)


    - click on Next


    - select a folder which contains ONLY SPAM emails (the filter will learn what kind of emails you do NOT want to receive)


    - for the above step, it it better to move all the spam emails into a newly created Spam folder (before you run this Wizard)


    - click on Next


    - click on Finish


    - click on Close


    Please let us know if the situation is fixed after following the above steps.


    Thank you.

  • abhinabray
    abhinabray

    Thanks for the reply.


    I am in the process of testing/benchmarking the security solutions from the major vendors.


    I will be setting up the rest of the machines with the product with the best overall performance.


    I am a bit inclined to use bitfender after reading all the reviews it has for Anti-Spam but somehow


    I am not getting the same results. I tried what you had told me to and that too did not work out.


    Any other options I am missing out on? Any network issues that I might be overlooking?


    Thanks

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