Vssev.exe
I know this is not a new topic, but i am new to the forum and connot find solution.
y bitdefender has been not been able to start due to vsserv.exe not working. Bit defender is working fine in my other computer. and windows does not detect bitdefender not working. I have submitted about ten bug reports but nothing back..Just want my computer safe..
Comments
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Hello Ray,
In order to troubleshoot the issue you are encountering we would like you to follow the steps below:
1. Click on Start and then choose My Computer/Computer.
2. Browse to
C:\Program Files\BitDefender\BitDefender 2010
- considering that BitDefender was installed on the default C partition
3. Doubleclick on the supporttool.exe file - if you are using Vista or Windows 7, rightclick on the supporttool application file and select Run as Administrator
4. Click on Next, wait a few minutes for the progress bar to complete and then click on Finish
5. Go to THIS website and upload the file that was created by the SupportTool.
6. Include a detailed description of the issue you are encountering and a screenshot of the error message, if there is one.
7. Send me a PM with the download link for the log file you created.
[How to capture a screenshot]
- When the error message is on your screen press the "PrintScreen" key on your keyboard ("PrintScreen" is located at the top of the keyboard, at right; At this step we can not see anything, as the picture is copied into Windows's clipboard);
- Open a graphic editing application (We recommend using the standard Paint program, that comes with every Windows installation from Start > Programs > Accessories > Paint);
- Paste the picture in a new Paint document (using Edit > Paste);
- Save the file in JPEG format
Looking forward to your answer!0 -
Hello Ray,
In order to troubleshoot the issue you are encountering we would like you to follow the steps below:
1. Click on Start and then choose My Computer/Computer.
2. Browse to
C:\Program Files\BitDefender\BitDefender 2010
- considering that BitDefender was installed on the default C partition
3. Doubleclick on the supporttool.exe file - if you are using Vista or Windows 7, rightclick on the supporttool application file and select Run as Administrator
4. Click on Next, wait a few minutes for the progress bar to complete and then click on Finish
5. Go to THIS website and upload the file that was created by the SupportTool.
6. Include a detailed description of the issue you are encountering and a screenshot of the error message, if there is one.
7. Send me a PM with the download link for the log file you created.
[How to capture a screenshot]
- When the error message is on your screen press the "PrintScreen" key on your keyboard ("PrintScreen" is located at the top of the keyboard, at right; At this step we can not see anything, as the picture is copied into Windows's clipboard);
- Open a graphic editing application (We recommend using the standard Paint program, that comes with every Windows installation from Start > Programs > Accessories > Paint);
- Paste the picture in a new Paint document (using Edit > Paste);
- Save the file in JPEG format
Looking forward to your answer!
Hello DanyDan
Try this solution
I tested this solution .this solution work :
-to start computer in mode without failure
-to change the word "start " value from 3 to 1 of the next key register :
HKLM/System/CurrentControlSet/Services/Vsserv
-reboot computer
Best regards0
