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Advanced AntiVirus settings reverting for no reason?
Hello! In the advanced settings of the antivirus there is an option to select what happens to suspicious files. During setup, I chose to send such files to quarantine however I noticed that the antivirus reverted back to the default setting of "take proper action". Which resulted in several of my files being deleted. No…
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Impossible to install Bitdefender on Mojave
Hi, I followed the instructions, allowed the installer to access on all computer but I just get Bitdefender installed and the uninstaller. From there I launch the BTagent app. I put my credentials and I get (picture one) an error! "For the moment Request could not be processed, try sing in again" systematically, so I go…
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Stuck at 0% but scan files
i use the bitdefender free and when i scan my pc it say sytem scan 0% and when i look inside the scan thing it not begin at 0 files it skipped like the whole windows folder on my pc
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BD AV Free 2020 not starting at Win 7 boot
Hello I have installed AV BD Free latest version (2020) on a PC with Win 7, but the AV (vsserv.exe) doesn't start automatically at PC startup. I have all the updates on Win 7, I have also installed and uninstalled BD multiple times using also the uninstall tool from the site. All the BD services are running, excepting the…
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Bitdefender Antivirus Free Edition Silently Blocking Library Website Without Warning
Hello, I would like to report a problem that Bitdefender Antivirus Free Edition seems to be only happening in the Brave Web Browser (it does not happen in Firefox or Edge or Chrome) on Windows 10 where these two pages from The Beauregard Parish Library’s website will not load because Bitdefender is silently blocking them…
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The Advanced Thread Defense Blocks League Of Legend
Hi A few days ago, Bitdefender started blocking the execution of League of Legends by the Advanced Thread Defense without warnings.... I had to create an exception to be able to run it
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Can't turn on On-Access Scanning
Hello: In the Antivirus module, I can't turn on On-Access Scanning or Active Threat Control. I click the button, but it always reverts to "Off". It's annoying. I have replicated it many times, including after re-starts. I have created a BDSP file from Bitdefender Support Tool. Thanks in advance for your help, Don
