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Rescue environment scan protocol stuck (please help fast!)
After my pc got hacked twice out of no seeable reason, I stumbled across this program and applied for the 7 day free trial. I was impressed with the functionality of this product, so I ran a Rescue Environment Scan over night. It did apperantly find a trojan in my system, which the other anti virus scanners did not find,…
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Is Rescue Environment Necessary?
Hello I recently did a full system scan and it found, as well as resolved, two issues. On the notifications page it states: Full System Scan completed. All infected items were resolved. We recommend you to boot in Rescue Environment to solve the issue. At first I tried running the Rescue Environment scan, but at 16 hours I…
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What does it mean when RE Scan lists files that cannot be found?
After a full RE Scan I checked the Logs and see a large list of files that cannot be found. Most of these files were in Windows/System32 folders. Is this a problem? Why are they listed as not being found? Does Bitdefender have a way to resolve this issue? All answers are welcomed. optimxr
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Full Analysis Under Rescue Mode Reboots My PC. Any Help?
Hello, I have done a complete scan yesterday and didn't find any threat. I then tried to run the system analysis in rescue mode: Windows 10 starts with its light blue screen (slightly reduced in size), then seems to start something which quickly reboots the PC. Is there a log to check whether BitDefender was launched (and…
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Failing Reboot In Rescue Mode
I didn't do a lot of research before deciding to go with BitDefender Antivirus Plus 2016. However, I read the review in PCMag, which recommended a preparation step after installing: "Run Rescue Mode and let Bitdefender reboot your system". So I did. Chose Boot in Rescue Mode SP1 (the only choice apart from a regular…
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Rescue Mode, Help Removing Virus
I currently did an update in my computer and left it on while it was updating. The next time I checked, I'm in rescue mode. I have a dell Inspiron 15 with Windows 10. I currently have the Bitdefender total Security. I don't know how to use the rescue mode. I tried using the Bitdefender On-demand Antivirus Scanner but it…
