Firdovsi

I hope that this feature on the explorer must be added the thing is that we will really need to manually access the file shredder wizard so we can have the options to shred the files or not. Hoping for the best.. cheers!! 

Yes I agree with you mate , the thing is that I got the same issue about 3 weeks ago but after that I download an ad-blocker extension to my machine and somehow it works. 

Due to the security process I don't think that it will work because I tried to disable it and somehow I got an error message. Much better if we temporary disable it through the modules itself. 

Download this uninstaller tool then run it as an administrator. https://www.bitdefender.com/site/view/uninstall_consumer_trial.html

For more information regarding about the ransomware protection of bitdefender please click this link: https://www.bitdefender.com/support/how-ransomware-protection-works-in-bitdefender-2017-1733.html By the way this is the first time that I turn the ransomware protection but somehow I get the same issue.

Hi Ankusht, Please post related topics in this forum. Cheers! 

Hi, This training is very useful for companies in accounting their finances. The software can generate clear and accurate reports for better financial management. Cheers!

Nope it is not possible, due to the security reasons of the software there is no way to reset the password itself. /index.php?/topic/38549-forgot-file-vault-password/" rel="">https://forum.bitdefender.com/index.php?/topic/38549-forgot-file-vault-password/ If a file vault will be created it will automatically create a .bvd…

Hi Please download the bitdefender uninstaller tool. There's a big possibility that there is a traces of bitdefender on the system itself. https://www.bitdefender.com/uninstall/ 

Try to access it manually and try to delete the file. let me know if you are getting any error message. Please see the screenshot below .

From the Bitdefender manual/ Bitdefender IS 2016 20.5. Configuring alert intensity Bitdefender Internet Security 2016 was designed to be as unintrusive as possible. Under normal conditions, you do not have to make decisions on whether to allow or deny connections or actions attempted by the applications running on your…

Is the bitdefender is still installed on your computer? I think you are using the kaspersky antivirus right now. This is the link if the bitdefender is still installed. https://www.bitdefender.com/support/Bitdefender-Antivirus-Free-crash-on-09-04-2013-1124.html If the bitdefender is not…

Can you please try these steps it might help. * open the Bitdefender program * click on the Modules button (in the lower part of the window) * click on the Web Protection module * enable SSL Scan If this would not work .. try to uninstall the bitdefender completely by downloading the uninstaller tool and install it again.…

The VPN service for the Bitdefender Total security is only on their safepay browser and the thing is that when I double check the products, I found that one of their products called the Bitdefender Box has a VPN included but it is much more expensive because it has a hardware that it is included. check this…

This link might help us. https://www.bitdefender.com/support/what-to-do-when-autopilot-autoscan-auto-update-are-randomly-disabled-1088.html

Can you please double check this notification. and also check the settings on Bitdefender itself. 

Hi! sorry to hear that ,I think that's how the process works because it looks like I got the same issue here on my end and I try using it with EICAR test. 

Hi Can you please try to these commands. ipconfig/flushdns ipconfig/renew after that try to run google chrome and internet as an administrator and let me now if you are still getting the same issue. please also check the proxy settings on the inetcpl.cpl through run command and also the proxy settings on google chrome. 

Please check the comparison between the two. at https://www.bitdefender.com/box/compare/ 

Hi /index.php?/profile/209935-vykthor/&do=hovercard" data-mentionid="209935" href="<___base_url___>/index.php?/profile/209935-vykthor/" rel="">@vykthor are you currently using the bitdefender 2016? It might the new update on 2017 fix the issue? Are you currently on the windows anniversary build? 

Hi AntoEST, What is the current antivirus software you are using? Have you tried disabling that prior to the installation process? Maybe your current antivirus software is blocking the process. Try to update your browser also. Cheers! 

Hi batcya1208, You can use the Bitdefender uninstall tool to get rid to some unwanted leftover on the machine. http://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2017_UninstallTool.exe Reinstall this (go to Central) to refresh everything. If issue still persists, please contact…

Hi Sigh, Please contact support here: https://www.bitdefender.com/support/contact-us.html Cheers! 

Hi Predatorz, Have you tried updating your browser? Please try and issue persists, please contact support. Cheers! 

Hi Kth, Please contact support to receive a password reset link. Follow this link: https://www.bitdefender.com/support/contact-us.html Cheers! 

Hi Freetire, Try renewing your ip. You can also try running ipconfig/flushdns on your machine. Cheers! 

Hi Kaiden Delmenico, Mostly, these kind of errors occurs of there is an ongoing maintenance. What you did in contacting the support was a wise action than fixing this on your own which might cause further issues. You can also try to update your browser. Cheers! 

Hi Whitney, Try to use Bitdefender uninstall tool. http://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2017_UninstallTool.exe After that, You can to download the product again (go to central) using an email that you can access and reinstall the product. Use your activation code in activating the product.…

Hello Ek104, Try to update the browser you are using. Cheers!