Geo. ✭✭✭

Thanks.

Thanks for all the replies. This is 'disappointing'. One of the reasons I switched to Bitdefender was for the SafePay function. 😕

Thanks, looks interesting but unfortunately it won't run on Windows 8.1 (need 10 or later) 😕

OK. Thanks. Looks like a backup AV could be useful then if doing anything online in Safe mode.

Hi, If I click on them I can run all the other programs I have on my pc when in Safe Mode... except BD. Just get a message on the lines of 'unable to communicate, click retry'

Today I booted in 'Safe Mode' to see if the 'view log' drop downs from previous scans listed in BD's 'Information' would then work. Problem is Bitdefender won't open when in Safe Mode. I tried booting Safe Mode in 'Minimal' and also in 'Network'. I could access the internet with the latter but BD would still not connect…

Had a lengthy Teams_windows session with support but unfortunately no luck with a reolution. Support advise they will contact again after further investigation. It must be a 'local' problem but can't think what can be causing it. All other functions seem to be ok. 😕

It increases the whole size of the page by the percentage set. (not a problem for me as I only use the virtual keyboard as an added precaution when entering passwords)

Just discovered that when using the virtual keyboard, I can increase its size by holding down the windows key and hitting '+' on the numeral pad. (Size can be adjusted up by percentage required)

I too have difficulty using the virtual keyboard because of its size. I appreciate that keeping it small makes it difficult for prying eyes to see but not so good if the user can't see it either. 🙂 A function whereby the user could increase the size as is needed or would be safe to do so would be very helpful.

Sent description of problem and screenshot to support but no answer yet.

Thanks for the suggestions. I uninstalled Bitdefender and re-installed. Then did a 'Quick scan' but again the same problem. I have contacted 'support'.

This is a screenshot of the log. The actual scan said there were 6 'resolved issues'. None of the drop down's on the scan log work. Click on them and nothing happens.

Thanks for the replies. The problem has been resolved. It lay with the website I was trying to cast from and was not being blocked by Bitdefender.

On my PC. I cast to my TV. It stopped working when I changed my AV from Avast to Bitdefender.

Thanks for the reply Niels. I thought that could be the case, and I'd previously advised her to to uncheck the preview pane but she reckons it's still happening. Anyhow, I'll check her pc tomorrow if possible and see if I can spot anything she's doing that's obviously causing it.