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MyBD

Comments

  • Is it this kind of "problem" you are facing? Started for 3-4 days ago with "12 Events" and for the present increased to 18........... . : JAVA has been updated. AV scanning been done. But the 2 options : Mark all as read - Delete all are faded out and cannot be activated. . Hello everybody, including Christian It seems…
  • Hello Password protected items have nothing to do with the operating system or the version of Bitdefender. The are simply packed files that a protected with a password. Publishers usually do this to prevent reverse engineering. http://en.wikipedia.org/wiki/Reverse_engineering Take care. I was only refering to YOUR answer…
  • Is it this kind of "problem" you are facing? Started for 3-4 days ago with "12 Events" and for the present increased to 18........... Virus Scan (17)- Active Virus Control - Vulnerability (1) Virus Scan : Device scanning completed successfully ......2012-10-16 11.57.57 Vulnerability : Device scanning completed…
  • Hello, The issue with the gray icon should be now resolved with the latest major product update, launched two days ago. Note that the update is, for the time being, only available for those using the software in English. For the other languages, the update will be available later this month.…
  • Hi Maras, Please try again to register your BitDefender with the license key you recently bought and in case the error message reappears, please send me a reply to the e-mail I sent you. Your new Ticket ID is: 201102091040157.Thank you! Hi Mihaela, I sent you the requested file by mail. Yesterday I uinstalled BD2011,…
  • Hello DanyDan or Nikki, I got an @mail from support team suggesting me to go to : Registry editor: HKEY_USERS\.DEFAULT\Software\SetID and delete the value ID1 , and that should reset my Parental control . But I couldn´t find any value saying ID1 And if I recall well, I didn't configure the parental control BDIS 2011 when…
  • Try the solution described in this post and let us know if that resolves your issue.Regards, Pahley, Try what NIKKI is suggesting. Under Antivarus- Virus scan- Performance Optimization: Uncheck : Run Task (Full system scan- when system is iddle for xx minutes ) That fixed my problem.
  • I had this annoying problem for quite some time. It seemed to happen randomly, the bitdefender-is 2011 taskbar icon turns grey and reports 'bitdefender services are not responding' and the computer almost crawls to a halt only excecuting one instruction per minute so it seems. Recently I uninstalled Firefox Sync add-on…
  • Hello Mulawin Galang, Please note that you can use the purchased license key to register BitDefender on up to three computers simultaneously, it can be reinstalled as many times as necessary. Let me know if you have any other questions. And I can tell you that it doesn´t allways work that way (it should but..............).…
  • This might seem like stupid question but when BD total...2011 asks is this home or public network which should I check? Whats the difference? As it says : - Home network = Privat home or your office (with only you as user, not a shared PC). - Public network = I.g. Internet Cafe - Airports - etc. etc.
  • Can my problem be because as YANN explained her : http://forum.bitdefender.com/index.php?showtopic=20590 When updating/installing BD 2011, I was prompted to diseable Windows Firewall and Defender, but there were no mention of : For non french readers: ("Verify that AntiSpyware-AdAware-Sbybot or Parental Control from…
  • Hi Nikki, THanks for your suggestion. I found out that the "Scan when idle " checkbox was marked to run when pc will run on idle for 30min. Now the checkmark/tick is removed and I will come back with a feedback, if that did "the trick". Crossing fingers. Hi Nikki and Corpus (+ whom could be interested), NO more…
  • I'm not sure what you mean by "random system scans" but verify that the scan when idle checkbox is unchecked as shown in this screenshot: I have not seen any page load problems on my 3 PCs (see my signature for config info). Tell us about your PC - hardware, software, OS, browser, etc. Regards, Hi Nikki, THanks for your…
  • I'm carefully reading this thread since I've been experiencing the very same issue since first installation of BD internet security 2011. I run Windows 7. This evening I'll try all the steps mentioned. See you--Paolo Same same here. I do have the same troubles on my laptop, but not on my stationary pc. I was suggested by…
  • Can my problem be because as YANN explained her : http://forum.bitdefender.com/index.php?showtopic=20590 When updating/installing BD 2011, I was prompted to diseable Windows Firewall and Defender, but there were no mention of : Vérifiations avant installation : Vérifiez tout d'abord qu'aucun autre logiciel de sécurité…
  • Add to above topic: How can I have the same configuration of Parental Control as I had on BD Internet Security 2009 : 1) Admin = OFF 2) 2nd account = OFF 3) Wifes account= OFF 4) Teenage child= ON Thanks.
  • Bonjour monsieur, Version de bitdefender : total security 2011 pour 3 ans En voulant me connecter sur la page suivante : http://zimbra.free.fr voici la belle réponse faite par votre produit : BitDefender 2011 Cette page Internet a été bloquée par la protection en temps réel du module Antivirus de BitDefender ! La page Web…
  • Add to above topic: How can I have the same configuration of Parental Control as I had on BD Internet Security 2009 : 1) Admin = OFF 2) 2nd account = OFF 3) Wifes account= OFF 4) Teenage child= ON Thanks.
  • For the last 2 days Bit Defender stops responding and bar icon gets black with message " bit defender not responding, if problem persists contact support. Restart computer". I really need a solution as this is my working PC . $$$ Thank you Almighty Support I had the same problem on my Laptop, after upgrating from BD…
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