dave r

I think someone is getting a little mixed up, just to clarify things all the issues that exist within the current build(version) from 3/11/09 onwards, are not in the build 13.0.16, but once you allowed the product update, to be downloaded and installed the version changed to , To find out which version(build ) that you are…

I have done this already. no error msgs. any other solutions? With regards to ie 8 ,you should be able to roll back to ie7, un install it, ie8 is not supported by a lot of addon vendors as yet so i personally don't use it i use ie7 without probs

Can anyone help with this? Before I used BD 2008 and was no problems with it, last month I installed new BD2010 and appeared this problem with web browsers. un-install the current version,and download the earlier build 13.0.16 kit from my other post 'need to roll back' How to steps: 1,Download and save to a location of you…

Open BD control panel and go for Registration and look for product version it should be 13.0.17 ! Or you can find this out by right clicking on the sys tray 'red ball (bd icon)' and selecting 'About' in the menu list it will display version build also

Hi, paulie, from what you have said ,that you have spybot s & d installed, that in it's self should not represent a problem,unless it or any associated processes &services are running a the same time in particular the 'T' timer Part of it that i believe runs in the background,is known to cause conflicts with other sec apps…

Thank You. Yes, I had CA Suite installed for a few days before I realized it sucked and I uninstalled it. That's the only virus scanner I've had installed since my last format. I also have Spybot S & D installed and Adaware 2008. I do have a Creative Sound Blaster X-Fi XtremeGamer and I've run a deep scan for viruses that…

What happens to the customers who don't have 13.0.16 as their installer? I would assume that BD would have that as their installer on their servers or something. I'm not going back to 13.0.15 and update to 13.0.16, because I had some issues with that particular update too when doing it. Im now rolled back to build 13.0.15…

hey, i am using bitdefender internet security 2010..when i try to update,getting above mentioned error..i have already sent 3 reports to the bitdefender customer care email add..still didnt get any reply..please help me..this is soo annoying..thanx.. sadly this is a problem that only occurred after the major product…

nop no luck I removed it from the Startup menu in msconfig but its still starting when I start my PC... theres no way to really close BitDefender?... Hi, this is a new problem with" game mode" as it is no longer working fully as of the product update on 03/11/2009(13.0.017) along with several other problems if your version…

Please be patient and wait a few weeks for the BD team to patch up these bugs. The bugs in 08 were fixed weeks later when they were discovered. I think you must have a short memory, i started by using version 10, as 2008 would not run on xp without locking the pc up all the time, if my memory serves me correct it actually…

Now I reinstalled one more time BD2010 and switch off automatic update at the beginning (one of previous topic suggest that), so my BD is fresh new without any rubbish updates. I'll check now how will work my BD2010 after that. I suggest Mods to check in recent time maded updates if there is everything correct. Using the…

Awesome, thanks, hopefully I can get it working. No offense but you have provided more support than BitDefender. please also see for a dowload link to the 13.0.16 BDIS2010 x32bit kit for those who have internet security2010 to roll back after un-install, and for those who wish to use it foe 30days as a trial instead of…

yes that is correct bd is 2010 both 32 and 64bit, also bdts2010 x64 but i'm not sure how old that is here is a link to download BD IS 2010 x32 bit version 13.0.16 29/10/2009 this download is not available from BD any more as the download kit offered is the 13.0.17 version so i make this available for anyone who wishes to…

I would assume you have BIS 2010, not BD AV 2010. I'm not looking into getting BIS though. Perhaps that could help those who have BIS. yes that is correct bd is 2010 both 32 and 64bit, also bdts2010 x64 but i'm not sure how old that is

Hello dmodric and Amor, Please follow the steps bellow and let us know what happens: 1. Open BitDefender in Expert Mode; 2. Select the Antivirus module on the left and go to the "Shield" tab; 3. Click on the Custom Level button; 4. Make sure the following items are NOT checked: - Scan http traffic - Scan Yahoo Messenger…

What happens to the customers who don't have 13.0.16 as their installer? I would assume that BD would have that as their installer on their servers or something. I'm not going back to 13.0.15 and update to 13.0.16, because I had some issues with that particular update too when doing it. They probably don't know what to…

What i would do in bd's position ,is firstly take the "corrupted product update"*see in brackets..* (13.06.17) off the update server's, so that we the paying customers can once again update automatically or send the necessary files so the server think's we have the 13.06.17 surely these are viable possibilities ???(*i say…

Alex: I am one of those who supplied you with a log file earlier in this post, when I still had that major update. This answer would seem to indicate that you want that major update applied before sending you this file you are requesting. Let me tell you there is no way! Someone else will have to be your lab rat because…

Thankyou, Alex - All solved, but NOT smoothly! I did an update via the BD icon - didn't solve the problem. One of your colleagues said go to START > All Programs > BitDefender and choose REPAIR. No such options - all I could do from there was to open the program! I had encountered the Unistall Tool elsewhere on the forums.…

What we the users who have reverted back to the earlier version (Pre 13.06.17) Would really like to know is is there a way to get BD to automatically download & install only the virus signatures updates? or tell us at least How long it will take for another upgrade or fix that is 100% working/correct to emerge? as so far…

While it may well stop it being reported by BitBeta-Defender2010, i don't see why a product user who doesn't want this to be displayed should have to edit the registry to archive this the vulnerability check module is quite useless anyway, it's not updated correctly anyhow,as my screen shot shows plus the 'ship's with win…

I am using bdis 2010 in windows 7, 32 bit. Since today morning while I am trying to update bitdefender. it is showing bitdefender update service has encountered a critical error. I have send the bug report number of time but still i am not getting solution from bitdefender support. I have attached the screenshots,…

hello, This also started here today on my computer. here is the link for the file requested for analysis: http://www.sendspace.com/file/za8k6m Fida While it may well stop it being reported by BitBeta-Defender2010, i don't see why a product user who doesn't want this to be displayed should have to edit the registry to…

well i was in the middle of posting the info but from a forum link,with posts of that being problematic too,surprise surprise,not! but beta defender stopped my net connection,it was doing similar last night also after a few hours of activity and no connect at all tcp,udp even ping would not work? so i UN-INSTALLED and…

I registered this forum Recently. Who can help me ? Only you are in this active What is your BitDefender? Antivirus 2010,Internet Security 2010 or Total Security 2010? Where you come from? well i was in the middle of posting the info but from a forum link,with posts of that being problematic too,surprise surprise,not! but…

I instaled bitdefender internet security 2010, but I selected disable dns cache and know I can not forward my utorrent port corectly, only if my firewall is off. I unistaled bitdefender, then I instaled again with option "disable dns cache" turened off but nothing hapend, so how can I repair this problem. ok, so DNS…

I downloaded the link: http://download.bitdefender.com/windows/de...ty_2010_32b.exe and downloaded the link: http://download.bitdefender.com/updates/bi.../x86/weekly.exe But when the following update warning: now What I do?? I want update I am waiting for your help thanks Hi, it looks like you downloaded the weekly updates…

As i have two installs of this inferior software, both now will not even attempt to update when pushed(manually initiated ) the famous error message that it could not connect,is pure bs,i see that it makes a connection sometimes 3 different ip addresses but it cannot download the available content,(thats when it actually…

Yea I really want to get an answer too but nobody else really wants to respond. This is something that i have looked into, and believe it or not the company that you purchased it from I.E Amazon etc, is whom you have a contract with,and if the product is Not Fit For Purpose then they should accept that and upon return of…

The root of the problem seems to be with the Registry Control module. I disabled registry control and restarted the computer and ..... the above problems are gone !!!!!!!!!!!! Hope the BD team releases a fix soon and something good comes out of this !! I take it that you are referring to bd TS2010? and not the IS & AV…