Comments
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They always did before (I did the black Friday special 2 years ago and it combined with the key I had purchased in Feb of that year.... I wish they would have put that in a disclaimer when purchasing it. Okay thank you at least now I know not to bother with those kind of specials
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I have had this show up for me and did a scan to end up finding nothing did an online bitdefender scan and it came up clean as well I came here to see if others were having these issues and if it could be a false positive or if there could be another issue
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Hello dragonstorm, This time the Bitdefender 2012 license keys can also be used to register the corresponding Bitdefender 2011 software. If you need to give me more specific information, you can also contact me via PM. Right now I am using 2011 Internet security for 3 of my computers/laptops, my daughter got a new laptop…
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here is the files ...hopefully I attached alright /applications/core/interface/file/attachment.php?id=7984" data-fileid="7984" rel="">pcontrol.xml /applications/core/interface/file/attachment.php?id=7985" data-fileid="7985" rel="">pcontrol_xbox.xml
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Hello, @Dragonstorm: the page do not block on my end with Parental Control enabled. Please send me the following file from your PC: pcontrol.XML from the location: C:\Program Files\BitDefender\BitDefender 2011 Do you use a media extender (i.e. XBOX) ? Please post a screenshot with the blocked page. Yes I have an Xbox 360…
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BitDefender This webpage has been blocked by BitDefender Parental Control! This web page has been blocked by the User Control Heuristic Web filter. Changing the Parental Control Settings for the current user will enable you to access this page. If you are an administrator on this system, you can change the Parental Control…
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BD has updated 4 times in the last 2 days; each requires a reboot. Is this a planned occurrence? Why so many, separate updates? BDIS 2011 14.0.30.357 -Scott This has happened to me today 3 times, asking to reboot. It usually only does this on occasion not so many times in one day.
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*banging head on desk* It is starting again for me too tonight, now I can not log into amazon or ebay, which is not cool because I have auctions closing out. Not goingt o bother with any other sites, I tried turning off http scan didn't matter BitDefender This webpage has been blocked by BitDefender Parental Control! This…
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*banging head on desk* It is starting again for me too tonight, now I can not log into amazon or ebay, which is not cool because I have auctions closing out. Not goingt o bother with any other sites, I tried turning off http scan didn't matter BitDefender This webpage has been blocked by BitDefender Parental Control! This…
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hour later: Nevermind it is back to blocking it after an hour. Even with http scan off it will not let me into amazon, walmart, ebay, or schwan so far. It's bad to have to shut it off just to finish christmas shopping, may as well shop for a new virus protection because this is a pain after 3 weeks of it Now everything is…
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Hello, How exactly did you do the re-install ? Are the logs before or after the reinstall process ? What I have noticed in the logs you sent me is that the Real Time Protection driver was not installed correctly. - If the logs were generated BEFORE re-installing BitDefender please generate a new set of logs. - If the logs…
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Since this issue started up again and I still have the firewall issue I decided to try a reinstall, so far everything is working amazon, walmart ect..... hour later: Nevermind it is back to blocking it after an hour. Even with http scan off it will not let me into amazon, walmart, ebay, or schwan so far. It's bad to have…
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Decided because of the several issues with loading web pages, my firewall and getting the info first asked of me that didn't run, I decided to try a complete uninstall and reinstall, so far after rebooting the firewall shows on, if something changes I will update
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Since this issue started up again and I still have the firewall issue I decided to try a reinstall, so far everything is working amazon, walmart ect.....
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We are currently investigating the situation. Please let me know if your system is on 32 or 64 bit and the version of the following files: netscanal.dll and bdwscloudsp.dll. They are located in C:\Program Files\BitDefender\BitDefender 2011 Thank you. windows 7 64 bit netscanal.dll version 2.0.0.15 bdwscloudsp.dll version…
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I just tried Walmart.com same issue....was fine this morning just started again for me in the last hour.
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I have had no problems for the last several days and all of today until the last 5 minutes everytime I try to log in to Amazon.com I get this BitDefender This webpage has been blocked by BitDefender Parental Control! This web page has been blocked by the User Control Heuristic Web filter. Changing the Parental Control…
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No, if you waited 1-1/2 hours, something else is wrong. Since the SupportTool doesn't seem to want to run, we'll have to step back and use a different tool. Cancel out of the SupportTool and re-boot the PC. Then, please follow these steps and let us know if you were successful: 1. Download this file:…
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Enter your email address that you registered BD with. The time it takes to generate the files will vary depending on your PC speed, memory and how much data is on your HDD for the SupportTool to go through. With that in mind, I would give it at least 30 minutes (I'm guessing here). Don't be in a rush thinking it may be…
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I forgot to add I did have the computer offline when I tried to do the support tool. Still waiting for a reply
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Original post from earlier today below... problem seemed to be resolved but has now returned It was resolved for me too but started up again. Update is current it is set to automatically update. Yesterday it blocked 1 site amazon.com so I just ignored it and worked fine after restarting IE8. Today it blocked…
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Hello, I do not believe that the issue you encounter is due to an infection. Follow the steps explained in THIS article then send me a PM with the generated log file. Looking forward to your answer! When I tried to start the suport tool it asked for an email address to send it to, I wasn't sure what to put there, it will…
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still having this issue....any ideas of whats going on and how to fix it?
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It has been 24 hours and I haven't had the issue return, I have http scan on too. So hopefully it's fixed.
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You are the only one reporting this in the last 24 hours but you do not allow me to connect remotely. I need to connect when the issue occur or try to reproduce it. It does not reproduce to me and what I received so far in the email are positive feedback on this matter. There are others reporting this, it is still a…
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ok new thing. I turned off http scan when amazon.com was blocked. I reloaded the page and then tried to load amazon.com again and got this BitDefender This webpage has been blocked by BitDefender Parental Control! This web page has been blocked by the User Control Heuristic Web filter. Changing the Parental Control…
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Hi, Please tell me if: - you updated BitDefender; - the number of Signatures and Engine version; - what browser are you using - all the pages currently blocked (FULL link); - a screenshot of the notification you receive - the status of the Scan HTTP traffic option in Antivirus -> Custom Level; - have you cleared your cache…
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Ok I did everything it said to do above , worked great for the last couple of hours then started up again so not resolved. when I first log into IE8 my home pages, at 11:40 my.yahoo.com and msn.com came up with the bitdefender warning, but I was able to go to other sites with no issues and then back to my homepage and it…
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me too still having the issue all is up to date. I get the same message warning. But now today it is worse, I get into my hotmail or yahoo accounts at all, this was the only site I could log into this afternoon. I run both firefox, most updated version and IE8 it is getting extremely annoying. This has been the worse…
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This started for me about 2 days ago, it started as small video boxes or newsclips and now I will get it on a web page, I run both firefox (just updated it) and IE8, windows7 64bit version. Its random for what sites and it goes away if I reload the site, sometimes I have to reload the browser for things to work. I ran a…