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oli_w

Comments

  • Today I tried again with Antivirus Free Edition: 1.0.13.61 Engine version: 7.77946 Yes! Now Excel starts with activated add-ons. I tried different Excel-sheets which make use of those add-ons. Everything seems to work. Thank you very much!
  • I am now at Antivirus Free Edition 1.0.13.61 Engine version: 7.77779 Still not fixed for me. Excel does start, but freezes shortly after that. I will send a mail as suggested above.
  • Nope, doesnt work here. Maybe I still haven't got the fix? Which version of Bitdefender do I need in order to get the fix?
  • Gemma.sys version: 1.1.23.0 At the moment my system is unstable after messing around with Bitdefender and terminating Excel via taskmanager. I cannot reactivate Power Query even Bitdefender is disabled. A re-install of Power Query does not help. I cannot re-activate the add in. So, I have to restore a backup I made this…
  • Adobe Acrobat Reader DC, continuous release, Version 2019.008.20074 Acrobat Reader seems to be unstable at the moment on my machine. It does start but it freezes every minute or so. Same behaviour regardless whether Bitdefender is enabled or disabled. gmid: ba 03 7d e1 ea bf 65 61 d6 26 4b b1 c6 9c b6 80 Gemma.sys version:…
  • Microsoft Excel 2010 Version: 14.0.7214.5000 (32-Bit) Power Query Version: 2.56.5023.1181 32 Bit gmmauf32/64.dll Version: 1.1.23.0 (32 bit, 64 bit) After checking this I installed the newest version of Power Query: Version: 2.59.5135.201 32 Bit Even with this version of Power Query the problem still exists. After stopping…
  • Confirmed. A reinstall fixed this for me.
  • 4 hours ago, Camelon said: It was working fine as my only antivirus program on the computer untill the latest update which broke it, if I have to reinstall bitdefender after every update... Same here. Bitdefender Free Edition is my only security application on my system except the common Win7 stuff. Just got an update of…
  • I de-installed and re-installed Bitdefender. After that it works again even signed in with my previous account... phew...
  • I wondered about the same issue:
  • I have deinstalled Bitdefender Free with the uninstallertool: http://forum.bitdefender.com/index.php?showtopic=40936 After reading the message above regarding the hotfix I reinstalled Bitdefender Free. During the installation process the installer tools gets the actual version from the internet. After the installation I…
  • Same massive problems here! Yesterday my internet on my Win7 x64 machine was extremly slow. Today I did not get connected to the internet anymore. My computer hangs every 20 seconds or so. I read this thread and deinstalled Bitdefender free. Now everything works again. WTF!? Now I am loosing face with all people I have…
  • My odyssey has come to an end. After messing around with several registry entries, clean ups and numerous reinstalls I managed to isolate the problem: Acronis Trueimage 2013 Everytime I deactivated the Acronis service within msconfig I could start Windows successfully. After activating those services Windows freezes again…
  • The problem occured on my german Win 7 32bit system. Unfortunately I had to deinstall Bitdefender free in safe mode of win 7 to get my system running again. So it seems I cannot get the program working in order to set the virus shield off. But: In order to reproduce the error in combination with your support tool I…
  • Hello, We will investigate this further and come back with an answer. If you will reinstall the product can you provide us some logs if this problem still happens? Thanks. After a reinstall the problem still occurs. I checked for all logfiles I could find. You will find them attached to this message. There is also a…
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