stebo12

17 minutes ago, gisot said: Active Threat Control is included, along with on-access scanning and web protection feature. Read Bitdefender Free User Guide (available to download in PDF) from the first post in this forum. Thanks. You were very helpful.

I believe this has been a long standing issue for awhile at Bitdefender. There support has lacked for years. I checked into their product a couple of years ago via forum and remember seeing the same lack luster support. I'm not sure what the problem is. Bitdefender revamped there product image and marketing (logos, box,…

Thanks for the update. I jumped ship and moved to ESET. I'm not sure what is going on over at Bitdefender with customer support. This is uncalled for. I've had the same thing happen to me (20 days no response via email). I hope in the near future, they will add some active moderators to the forums.

After 1083 update, Bitdefender Free system tray icon still disappears. PC: Windows 8.1 x64

I do agree I have had issues with their software being buggy (BIS 2013 BSODs, All BIS slow performance), but Bitdefender Free so far has worked fine. Fast, easy to use, no popups. The only gripe I have is the system tray icon disappearing. Other than that, this is a great AV for general use protection.

Hopefully a dev will take note of this bug and release a fix soon. Icon in the notification bar disappearing is a big deal. I'm not sure if 1083 update fixed this issue, but I will know soon (I re-installed Bitdefender Free)

This is on win8, same as above. So the problem is possibly not because of a pre-release OS. I hope Bitdefender works out the kinks in their software. The labs like them, but after using their software (BIS 2012,2013, BTS 2012,2013, New BIS, Bit Free) on different OS configs and setups, I am starting to realize many of…

This is on win8, same as above. So the problem is possibly not because of a pre-release OS. I hope Bitdefender works out the kinks in their software. The labs like them, but after using their software (BIS 2012,2013, BTS 2012,2013, New BIS, Bit Free) on different OS configs and setups, I am starting to realize many of…

Hello, Thank you for your feedback We do not guarantee the full functionality of the product on a prerelease operating system. You may also want to read this post. Thank you. I understand that (see my 1st post). I was only giving feedback if this was a bug you didn't know about.

Hi, I can sort of replicate your icon fault. For me on completion of a scan, the icon disappears. And doesn't come back till a reboot. Bit defender stays active though no icon. I can't narrow down when it disappears, but usually after I finish playing World of Warcraft, I hover over the icon and it usually disappears.…

Bitdefender system tray icon just disappeared again after a couple hours of playing World of Warcraft. The process above (in pic) is not running. I have to double click on Bitdefender to make the system tray icon re-appear.

I had the same problem recently with BIS 2013 and NEW BIS. The slowdown started 30+ mins after installation. I first noticed the problem when my calculator took 10 secs to open. I began re-testing and sure enough, each time my calculator (Windows Cal) opened slow each time. I uninstalled BIS and everything went back to…

I had the same problem recently with BIS 2014. I ended up uninstalling BIS and installing the free version. Windows 8 64bit Game Played: WoW

Today, I did not have any icon issues. I will post back if it disappears again.

Sorry, I should have mentioned that I do have "Always show all icons and notifications in the taskbar" checked. This is genuinely a process disappearing.

Try this: -Uninstall BTS 2013 -Reboot -Run Unistall Tool http://forum.bitdefender.com/index.php?showtopic=33962 -Reboot -Re-install BTS 2013 This won't fix the subscription problem though. Make sure you run the Uninstall Tool.

The GUI is definitely hardware dependent. On my quad core, opening the GUI and making selections is much faster than on my Turion 64 x2 Laptop. I prefer to have a speedy GUI such as Webroot. Slow GUI's make customers believe the software will slow your system down.

Hmm. Funny. I have better performance with 2013 than with 2012.

Strange. Not sure. A clean install should have fixed the problem.

I have a similar problem. My launcher doesn't open so I have to use the wow.exe file instead of the launcher.

I figured I would pass this along. I fixed the problem I had with On-Access Scanner. Here is what I did: -Uninstalled BIS 2013 -Reboot -Ran Unistall Tool http://forum.bitdefender.com/index.php?showtopic=33962 -Reboot -Re-installed BIS 2013

What is the PC specs? My desktop runs fine with BIS 2013 installed. My laptop runs OK with BIS 2013 installed also (laptop is much slower hardware wise than my desktop). Avast 7.0 seemed to drag my system down, so I switched. Not only that, but I use to be an avid Avast user until 4 different PCs at two different locations…

Go to Privacy Tab, disable Scan SSL and see if you can access itunes. You shouldn't have to do this, but this is the temporary fix I used to fix the problem I had with Logmein.

I had this problem also. I got On-Access Scanning up and running, but now it is stuck in 'Custom Mode'. When I take it out of custom mode, I can't use the slider to change preset modes (this is a clean PC). I hope this gets fixed. Since I have been a new customer for a short time, everything seems to either not get…

Even thought i post several problems i am having with the new total security i am having one urgent problem and ended giving me some other problems. After some days of trial use bitdefender turned red and it said on access scan got disable and i hit auto fix and it says failed. Did a full reinstall and it keeps happening,…

I just installed BIS 2011 and love the layout and expert mode. The only thing that concerns me if 'how safe is an older version of an antivirus'. It would seem as if missing features would make it less secure.

Thanks. I am going to give that a shot right now.

hi well the problem as stated in the title i , i intalled bitdefender 2013 internet security and then noticed that it cause right click to take long time (on my computer icon) to response along with system lag and freezing so i tried to repair or unistall and install again but the problem still the same i use 4 giga ddr2…

Systems I had the problem on: Windows 7 x64 2 different installations of BIS 2013 on two clean PCs IE 8/9 Chrome Firefox

Until they fix this you can uncheck "laptop mode" which will prevent the settings from switching... Its not much, but its better than leaving a clients AV sitting with autoscan turned off whenever they unplug their laptop due to the glitch.. Ya. I unchecked it. But I would still like a setting that auto enables Stealth…