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Avangate and Bitdefender
I was just notified of my yearly subscription payment to avangate/bitdefender. What a sleazy way to conduct business, by sliding an unnoticed subscription under a users door. $59.00 and no way to cancel or contest. I'm done with Bitdefender and will never use or recommend this disreputable product again.
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Too complicated
Bitdefender 2018 AV Plus is way too complicated. What started as a simple/straight forward application is now a muddled mess. After install, I have a service that won't start, ATC. After about an hour of poking around in the registry I would like to remove 2018 and go back to 2017. Someone please tell me why Bitdefender AV…
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.sdb why does Bitdefender need this
Each of my volumes on my Windows 7 computer has a smartdb_xxxx.sdb file inside of System Volume information. Why does Bitdefender have this file there and what is it's purpose. I need to refresh my SVI folders and cannot without terminating Bitdefender 2016 AV plus vsserve.exe process. Why does an Antivirus product use a…
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[Fixed] Bitdefender Virus Shield Service Has Reported An Invalid Current State 0
In my event log I have a System Event Log entry #7016 - The message 'Invalid Current State 0'. This event appears on every boot up of Windows 7. My Bitdefender version is 21.0.18.898. I wish there was a way to get new releases without going through the uninstall/re-install process. Can anyone help me understand the error…
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Bitdefender account
I'm having difficulty loging into Bitdefender Central & My Bitdefender. Even though my email is known, the password is rejected. I've reset it 4 times now with no success. I'm getting the feeling the two sites actutally reflect differing accounts accessed with the same email. Can this be true ?
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Database file added to SVI for fixed drives
Why does Bitdefender 2017 add a smartdb_volumexxxxxxx in the System Volume Information folder for fixed drives ?
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Service Timeout 2016 Plus
Since upgrading to Bitdefender 2016 Plus, I'm logging a single System event #7011 on each boot of my PC. The message reads " A timeout (30000 milliseconds) was reached while waiting for transaction response from the VSSERV service. Using version 20.0.19.1099. Also can someone please post the link to the standalone…
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Licensing Question
I have a 3 seat, 2 year license for Bitdefender AV Plus. I'm only using 2 of the seats and have a Macbook. I noticed there is now a Bitdefender product for Mac. Would my existing license cover use of the Mac or do I need to buy a separate license ?
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Version ?
I have a two year subscription to 2013 AV Plus. Do license holders get to download and use a 2014 product. If so, where do you find the full download and not just the stub installer ? Thanks
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Version #
I'm a new user of Bitdefender. One thing that is puzzling is the lack of a "About" or version string in the program. Normally an application has a Help choice to display the internal version of the app. I haven't been able to locate that in the Bitdefender 2013 AV plus that I use. Does Bitdefender automatically update…
