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Discussions
Avangate and Bitdefender
I was just notified of my yearly subscription payment to avangate/bitdefender. What a sleazy way to conduct business, by sliding an unnoticed subscription under a users door. $59.00 and no way to cancel or contest. I'm done with Bitdefender and will never use or recommend this disreputable product again.
Too complicated
Bitdefender 2018 AV Plus is way too complicated. What started as a simple/straight forward application is now a muddled mess. After install, I have a service that won't start, ATC. After about an hour of poking around in the registry I would like to remove 2018 and go back to 2017. Someone please tell me why Bitdefender AV…
.sdb why does Bitdefender need this
Each of my volumes on my Windows 7 computer has a smartdb_xxxx.sdb file inside of System Volume information. Why does Bitdefender have this file there and what is it's purpose. I need to refresh my SVI folders and cannot without terminating Bitdefender 2016 AV plus vsserve.exe process. Why does an Antivirus product use a…
[Fixed] Bitdefender Virus Shield Service Has Reported An Invalid Current State 0
In my event log I have a System Event Log entry #7016 - The message 'Invalid Current State 0'. This event appears on every boot up of Windows 7. My Bitdefender version is 21.0.18.898. I wish there was a way to get new releases without going through the uninstall/re-install process. Can anyone help me understand the error…
Bitdefender account
I'm having difficulty loging into Bitdefender Central & My Bitdefender. Even though my email is known, the password is rejected. I've reset it 4 times now with no success. I'm getting the feeling the two sites actutally reflect differing accounts accessed with the same email. Can this be true ?
Database file added to SVI for fixed drives
Why does Bitdefender 2017 add a smartdb_volumexxxxxxx in the System Volume Information folder for fixed drives ?
Service Timeout 2016 Plus
Since upgrading to Bitdefender 2016 Plus, I'm logging a single System event #7011 on each boot of my PC. The message reads " A timeout (30000 milliseconds) was reached while waiting for transaction response from the VSSERV service. Using version 20.0.19.1099. Also can someone please post the link to the standalone…
Licensing Question
I have a 3 seat, 2 year license for Bitdefender AV Plus. I'm only using 2 of the seats and have a Macbook. I noticed there is now a Bitdefender product for Mac. Would my existing license cover use of the Mac or do I need to buy a separate license ?
Version ?
I have a two year subscription to 2013 AV Plus. Do license holders get to download and use a 2014 product. If so, where do you find the full download and not just the stub installer ? Thanks
Version #
I'm a new user of Bitdefender. One thing that is puzzling is the lack of a "About" or version string in the program. Normally an application has a Help choice to display the internal version of the app. I haven't been able to locate that in the Bitdefender 2013 AV plus that I use. Does Bitdefender automatically update…