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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
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I'm having difficulty loging into Bitdefender Central & My Bitdefender. Even though my email is known, the password is rejected. I've reset it 4 times now with no success. I'm getting the feeling the two sites actutally reflect differing accounts accessed with the same email. Can this be true ?
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Hello,
Not quite, once a My Bitdefender account was migrated to Central they are two different entities and their passwords don't mix.
I would advise contacting our support team via bitsy@bitdefender.com with the email used for the accounts.
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