pourquoi Bitdefender Virus Shield mange 13% de ma RAM ?

xxxAzraelxxx

Bonjour, j'ai l'antivirus qui mange 13% de ma RAM (64G) et cela ne me semble pas normal, avez-vous une explication ?

BitDefender total security version 27.0.25.116

fedor

bonsoir xxxAzraelxxx,

a mon avis vois avec le support technique:

https://www.bitdefender.fr/consumer/support/aide/

donne nous des nouvelles si le probleme est resolu.

bonne soirée.

Flexx

https://community.bitdefender.com/fr/discussion/98482/pourquoi-bitdefender-virus-shield-mange-13-de-ma-ram

Kindly have a look at below stated link

https://www.bitdefender.com/consumer/support/answer/87461/

If issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/.

Depending on your selected product and the type of issue you're facing, you can reach a support representative via email, chat, or phone.

If you choose email support, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket:

Generate Bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate Bitdefender Support Tool Log: https://www.bitdefender.com/consumer/support/answer/1733/

Generate Bitdefender Connectivity Log: https://www.bitdefender.com/consumer/support/answer/9689/

If the generated logs are larger than 25 MB, which is the attachment limit for most email vendors, you can upload the logs to https://upload.bitdefender.net/ and share the link with the support team.

Regards