+Icône bitdefender Widget disparus

GM24

Bonjour

Je viens de m'apercevoir que l'icône bitdefender a disparu dans la barre des tâches.

De même, le widget ne figure plus sur la le bureau alors qu'il est coché dans les paramètres.

Peut-être des solutions ont-elles déjà été trouvées?

Merci à vous pour pour vos réponses

Flexx

https://community.bitdefender.com/fr/discussion/99019/icone-bitdefender-widget-disparus

1) Right-click on the taskbar and select Taskbar settings

2) Click on Personalization and then search for Other system tray icons and click on it

3) See if you can find Bitdefender and enable it. If not, then you might have to repair your Bitdefender app.

To repair the Bitdefender app: https://www.bitdefender.com/consumer/support/answer/13429/

If issue still persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/ .

Depending on your selected product and the type of issue you're facing, you can reach a support representative via email, chat, or phone.

If you choose email support, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket:

Generate Bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate Bitdefender Support Tool Log: https://www.bitdefender.com/consumer/support/answer/1733/

Generate Bitdefender Connectivity Log: https://www.bitdefender.com/consumer/support/answer/9689/

If the generated logs are larger than 25 MB, which is the attachment limit for most email vendors, you can upload the logs to https://upload.bitdefender.net/ and share the link with the support team.

Regards