+Icône bitdefender Widget disparus

GM24

Bonjour

Je viens de m'apercevoir que l'icône bitdefender a disparu dans la barre des tâches.

De même, le widget ne figure plus sur la le bureau alors qu'il est coché dans les paramètres.

Peut-être des solutions ont-elles déjà été trouvées?

Merci à vous pour pour vos réponses

Flexx

https://community.bitdefender.com/fr/discussion/99019/icone-bitdefender-widget-disparus

Kindly check if the following steps help resolve the issue:

1. Right-click on the taskbar and select Taskbar settings.
2. Navigate to Personalization → Taskbar → Other system tray icons.
3. Look for Bitdefender in the list and enable it if available.

If Bitdefender is not listed, you may need to repair your Bitdefender product by following the instructions provided in the link below:

https://www.bitdefender.com/consumer/support/answer/13429/

If issue still persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get immediate update, make use of the chat option. Once the AI chatbot recommends a series of solutions, you can type in the chat, 'transfer to an agent,' and you will be transferred to a Bitdefender support agent. Bitdefender support may require logs and will assist you in generating them.

Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.

Regards