Marius G.

Hi @sophi-josephine , Could you try repairing your WebView2 installation? go to Apps and features → find Microsoft Edge WebView2 Runtime → click on it and choose "Modify" → Repair. If the issue persists, please take a screenshot and post it here.

în Bitdefender Showing Plain White Screen background on Launch in Windows 10 Comentat de Marius G. noiembrie 4

Hi, Sorry to hear you're experiencing these issues. It appears that your WebView2 installation is corrupted. To try and fix the issue, go to Apps and features → find Microsoft Edge WebView2 Runtime → click on it and choose "Modify" → Repair. Let us know if this fixes the issue.

în Anyone know what to do about Webview error in Bitdefender Main when Activating? Comentat de Marius G. noiembrie 4

@SeriousHoax Sorry, we still can't replicate the situation. Can you send us a set of logs? NOTE: After choosing the "Try to reproduce the issue" in the support tool, restart the system and then reproduce the actual issue. This will get us a full set of logs. Thanks.

în BD Internet Security: System slow and delayed response when offline Comentat de Marius G. februarie 21

It's odd that the Google Mesh used this name instead of the System Name from windows. Nonetheless, you can change the name from the Google Home app -> Wi-Fi -> Devices -> Tap the device that you want to change the name of -> rename device.

în My computer name on Wifi now says Product Agent for Windows and not pc name Comentat de Marius G. ianuarie 2023

Hi @leccocun , The quarantined item is a shortcut to start the program from the start menu. Can you post a screenshot from the events menu, with the detection message? What we require is the message that contains "Detection ID: ...". Regarding the software itself, are you able to run it from its install location? If not,…

în Crashed An Important PTC CREO Program, Unable To Restore And Possible False Positive! Comentat de Marius G. noiembrie 2022

Hello, We're sorry for the delayed response. We checked your case and our colleagues have replied to your email. If you need further assistance with the activation, please reply to that email. Thank you!

în Are you still in Business? Comentat de Marius G. decembrie 2018

The Vulnerability scan will show results after interrogating the Windows update service. We recommend checking the Windows update section (and not the Windows Defender one) if you encounter similar situations.

în Windows Vulnerability Updates for Windows Defender Comentat de Marius G. noiembrie 2018

The issue has been found and our development team is currently working on a fix. Unfortunately, no ETA is available for the update.

în 2019 is laughable Comentat de Marius G. noiembrie 2018

Issue fixed in build 23.0.14.61. Build is present on both reinstall and update (update is not released to 100% of the market yet).

în Ransomware Remediation Missed, Disappeared or is a Glitch?? Comentat de Marius G. octombrie 2018

Issue has been identified and will be solved during the next product updates. The situation occurs only if you install the software in Spanish or Czech. English is unaffected.

în Ransomware Remediation Missed, Disappeared or is a Glitch?? Comentat de Marius G. octombrie 2018

Usually, these sort of issues can occur if you have the option "use a Master Password" enabled in Firefox prior to installing Bitdefender: https://support.mozilla.org/en-US/kb/use-master-password-protect-stored-logins If you disable this feature and reinstall Bitdefender, everything should go back to normal. The solution…

în "Encrypted web scan" breaks ALL browsers except Firefox Comentat de Marius G. octombrie 2018

Try adding the following exceptions under Online Threat Prevention: http://eu.launcher.battle.net/ http://iir.blizzard.com http://eu.patch.battle.net http://level3.blizzard.com/ http://blzddist1-a.akamaihd.net

în New Bitdefender Blocking Blizzard Products Comentat de Marius G. octombrie 2018

Hi, Thank you for reporting this to us. Our developers have already solved the issue and the patch will be delivered via automatic update, in next couple of days. Sorry for any inconvenience this has caused you.

în Placeholder Text Comentat de Marius G. iulie 2018

Hi Felix, We don't have this feature implemented. Your feedback has been sent to the development team, to be taken into consideration. You can rest assured that the device is protected in real-time.

în no icon on notification & lock screen Comentat de Marius G. iulie 2018

Hello, Issue was identified and a fix is currently being delivered. Please keep in mind that it may take some time until the patch reaches all devices.

în Bitdefender Free update failed Comentat de Marius G. iulie 2018

Buna ziua, Ne pare rau sa auzim despre aceasta situatie. Am gasit cazul pe care l-ati deschis cu echipa noastra de suport tehnic, si va vom anunta prin intermediul email-ului atunci cand totul va fi rezolvat.

în Problema VPN Comentat de Marius G. iulie 2018

Hello, The situation should be resolved after a restart. Can you confirm?

în Search Advisor not working in Windows 10 ver. 1803 Comentat de Marius G. mai 2018

Everything should be OK now, and no issues should reoccur regarding updating the product.

în 15-20 minutes to autoupdate Comentat de Marius G. februarie 2018

/index.php?/profile/213167-writer/&do=hovercard" data-mentionid="213167" href="<___base_url___>/index.php?/profile/213167-writer/" id="ips_uid_8179_9" rel="">@Writer Please restart your device once again, and check if Windows Defender Security Center reports the correct information. Otherwise, please proceed with a…