Bitdefender Showing Plain White Screen background on Launch in Windows 10
Hi everyone,
I am encountering a issue with Bitdefender on my Windows 10 laptop. Upon launching the application, I am greeted with a plain white screen background, rendering it inaccessible.
I have checked for any recent updates to both Windows and Bitdefender, ensuring that my software is up to date. Additionally, I have disabled any conflicting applications, such as other security software, but the plain screen issue persists.
Any one else having this issue?
Comments
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Hi @sophi-josephine,
I am sorry that you are facing this issue. I would like to know if you have done a repair/reinstallation of the Bitdefender application? If you have not, I have attached the link below for your reference on how to perform it.
I look forward to your warm reply and update.
Best Regards,
Flanksy✌️
The guardians of the digital realm
Bitdefender Premium Security, Digital Identity Protection user
Bitdefender Gravityzone user
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@Flanksy,
Thanks for the suggestion! I had not tried a repair yet, so I will give that a go and see if it helps with the white background issue. Will update soon!
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Hi @sophi-josephine ,
Could you try repairing your WebView2 installation?
go to Apps and features → find Microsoft Edge WebView2 Runtime → click on it and choose "Modify" → Repair.
If the issue persists, please take a screenshot and post it here.
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