Passwort Manager funktioniert nicht.

revl

Guten Morgen,

der Passwort Manager unter Android funktioniert bei mir nicht. Die App ist installiert; man kann diese auch starten und sein Masterpasswort eingeben. Dann beendert sich die App und es passiert nichts weiter.

So komme ich aktuell nicht an meine Passwörter wenn ich unterwegs bin...

Flexx

https://community.bitdefender.com/de/discussion/98179/passwort-manager-funktioniert-nicht

You can try to troubleshoot the issue:

Basic checks:

• Update: Ensure you have the latest version of the Bitdefender Password Manager app installed. Check for updates in the Google Play Store.
• Restart: Try restarting your Android device and relaunching the Bitdefender Password Manager app.
• Reinstall: Sometimes, reinstallation can resolve software glitches. Uninstall the Bitdefender Password Manager app and then reinstall it from the Google Play Store.

Advanced troubleshooting:

• Clear app data: Go to your Android device's Settings > Apps & notifications > Bitdefender Password Manager > Storage & cache > Clear data. This will clear any temporary files that might be causing the issue.
• Check your phone's security settings: Some Android devices have built-in security features that might interfere with password managers. Make sure no restrictions are preventing the Bitdefender Password Manager app from running.
• Contact Bitdefender support: If none of the above suggestions work, consider contacting Bitdefender support directly (https://www.bitdefender.com/consumer/support/)

Regards

revl

Ok, weird. I had to give access to the camera. Now it works fine.

Thank you!