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Das Schloss in Safepay ist verschwunden

Optionen

Hallo,

das Schloss in Safepay ist verschwunden. Dadurch werden die Zugangsdaten nicht automatisch eingefügt. Hat jemand eine Lösung für das Problem?

Getaggt:

Antworten

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    bearbeitet Dezember 2023
    Optionen

    Here are steps you can take:


    1. Basic troubleshooting:

    Check Settings:  Ensure the "Autofill saved credentials" option is enabled within Safepay's settings.

    Restart Safepay:  Close and reopen Safepay to see if the lock icon reappears.

    Restart Device:  Reboot your computer to refresh any potential glitches.

    2. Update Bitdefender: Install the latest Bitdefender updates, as they often include bug fixes and feature enhancements.

    3. Repair Bitdefender: Use Bitdefender's built-in repair function to address potential software corruption.

    4. Reinstall Safepay: If the issue persists, consider uninstalling and reinstalling Safepay specifically.

    5. Check for Conflicting Software: Temporarily disable other security software or browser extensions that might interfere with Safepay.


    If issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

    Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.

    If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Hallo,

    wo finde ich Repair-Bitdefender zu Punkt 3.?

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Optionen

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Leider auch ohne Erfolg. Angeblich habe ich keine Admin-Rechte, was nicht stimmt - so zumindest die Meldung aus dem System.

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Optionen

    Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

    Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.

    If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • wo werden ich die Passwörter aus der Geldbörse abgelegt?