Bitdefender VPN blocks access to ALL websites

avalis
edited June 17 in VPN

When I turn on Bitdefender VPN, I'm basically unable to access the internet. This doesn't happen with other VPN's like Norton's. I don't know if there's something wrong in the settings that allows this to happen or it's something else. I would love a response from someone who might know. Thank you.

Answers

  • Flexx
    Flexx mod
    edited June 16

    If you’re unable to access the internet when your Bitdefender VPN is active, it could be due to the VPN’s kill switch feature, which is designed to block internet traffic if the VPN connection drops to protect your data. Ensure your internet works without the VPN, and try reconnecting to the VPN. Verify your VPN settings, particularly the kill switch settings, and adjust them if necessary. Keep your Bitdefender software updated, and check if your firewall or antivirus is blocking the VPN. If these steps don’t help, contacting Bitdefender support is recommended.

    For more information, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

    Select, How to's & Troubleshooting Bitdefender productsTroubleshootingI don't knowContact Support→ You will get the option of chatcall or email.

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