i cannot delete files since no admin access. still get notices but program has been uninstalled. v

Options

how to remove all traces of program?

Answers

  • badgerfan
    Options

    How do I remove program files from windows 11 if cannot be admin for these files?

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    edited July 1
    Options

    Kindly perform the following steps and see if they help you in any way:

    1) Uninstall the Bitdefender product using the Add/Remove Programs option in Windows.

    2) To remove any remaining files, download and run the Bitdefender product uninstaller from this link: https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2023_Uninstall_Tool.exe

    3) Restart your PC in safe mode. You can follow this guide: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

    4) As soon as the desktop opens, assuming your Windows drive is 'C,' open the following locations in the 'Run' command (Windows icon + R) one by one:

    C:\Program Files (delete any folder with the name bitdefender)

    C:\Program Files (x86) (delete any folder with the name bitdefender)

    C:\ProgramData (delete any folder with the name bitdefender)

    C:\Users{your PC name}\AppData\Local (delete any folder with the name bitdefender)

    5) Open the Run command and execute the following commands one by one:

    temp - delete all the files in the folder

    %temp% - delete all the files in the folder

    prefetch - delete all the files in the folder

    6) Open the registry editor through the 'Run' command (Windows icon + R) and then type 'regedit.' Once the registry editor opens, click on 'Edit' -> 'Find,' and make sure to checkmark 'Match whole strings only.' Type 'bitdefender' in the search box and click 'Find Next.' If any file or folder with the name 'bitdefender' is found, delete it. Continue searching the registry and deleting until the search reports no registry keys found.

    7) Restart your PC in normal mode by deselecting the option you selected while running the system in Safe Mode, then click 'Apply.'


    If the issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

    Select, How to's & Troubleshooting Bitdefender productsTroubleshootingI don't knowContact Support→ You will get the option of chatcall or email.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)