How to download iPhone Bitdefender

CajunNurse

I bought BitDefender for my iPhone but it won’t download. I get this message: Oops, it seems there was an error with your request. Please try again later. I bought it because I’m getting Text messages on my IPhone saying my phone isn’t protected, McAfee expired, 150 pictures downloaded from my iCloud. Will bitdefender be able to help these issues or are they fake? Help??

Flexx

https://community.bitdefender.com/en/discussion/100866/how-to-download-iphone-bit-defender

Kindly take a look at the link stated below

https://www.bitdefender.com/consumer/support/answer/2740/

If the issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

Regards

Alexandru_BD

Hello @CajunNurse,

Most likely, those notifications are fake. There's also a post regarding this in the Apple community:

https://discussions.apple.com/thread/254764334?sortBy=rank

These pop-ups fall into the category of scam, adware and scareware and are most commonly found on Windows, but can appear on MacOS, iOS or Android as well. More information about them can be found here:

https://cybernews.com/malware/remove-mcafee-virus-pop-ups/

and here:

https://www.mcafee.com/support/s/article/000001899?language=en_US

What iPhone model do you have? To troubleshoot the installation issue you are encountering, I think the first step would be to ensure that your iPhone has a stable internet connection. Try switching between Wi-Fi and mobile data to see if the download starts. Also, try logging out of your Apple ID in the App Store and logging back in. Verify that your iPhone is running a compatible version of iOS for the Bitdefender app. If your iOS version is outdated, you might need to update it.

If you're using a VPN or have any specific firewall settings, try disabling them temporarily to see if it allows the download to proceed. And finally, restart your iPhone because this can clear up any temporary glitches and allow the download to complete.

If everything fails, get in touch with Bitdefender Support as suggested by Flexx above.

Let us know how it goes.

Regards,

Alex