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Activation code

I lost the email with activation code. I changed the laptop and I can't have bitdefender on new laptop without activation code... what to do? There s no customer service to contact

Thanks

Answers

  • Flexx
    Flexx mod
    edited September 5

    You can check if you can retrieve your activation code using the link provided below

    https://www.bitdefender.com/consumer/support/answer/2356/

    If you still need help, you can contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

    Select, How to's & Troubleshooting Bitdefender productsTroubleshootingI don't knowContact Support→ You will get the option of chatcall or email.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • There is no email. I cannot find it. Subscription is from last year, ready to renew on 29th. I got a notification re renewal. I got a new laptop. Bitdefender is not active on new laptop as I have no code. So I have paid 1 year subscription for 5 devices. I cannot use it, and it will renew again, and I won't use it because i have no code. Can you help?

  • Flexx
    Flexx mod
    edited September 5

    You can get in touch with Bitdefender support as stated in the previous comment and select chat, which is the fastest medium to connect with support.

    In case the chat dialogue box does not pop up, make sure to disable any ad blocker extension that is active in your browser, and then refresh the page.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)