Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Activation issue

Dane
Dane Mr
in Central and Subscriptions

I have a monthly subscription have four mobiles on I am now trying to put the account on to my pc it is asking me to renew the subscription and for a activation code I cannot find this anywhere please help yet the subscription is active so not sure what is going on why will it not work on the pc I have the VPN working but not central for everything else

Thankyou

Answers

  • TaxiMagicien42
    TaxiMagicien42 ✭✭✭✭✭

    Hello @Dane

    In your case, I think the best way to contact Bitdefender support is from the page below:

    https://www.bitdefender.com/consumer/support/

    Follow the on-screen instructions and select the desired communication channel (chat, phone or email). For a quick contact, use the chat.

    If you opt for email contact, you will need to fill out a form and then receive an email with an incident ticket number related to your request.

    Please keep us informed.

    Regards,

    Windows 11 Famille 23H2

    AMD Ryzen 5 5600X 3.70 GHz

    Bitdefender Ultimate Security Individual

All Time Leaders

Categories

Defenders of the month