Activation issue

Dane

I have a monthly subscription have four mobiles on I am now trying to put the account on to my pc it is asking me to renew the subscription and for a activation code I cannot find this anywhere please help yet the subscription is active so not sure what is going on why will it not work on the pc I have the VPN working but not central for everything else

Thankyou

TaxiMagicien42

Hello @Dane

In your case, I think the best way to contact Bitdefender support is from the page below:

https://www.bitdefender.com/consumer/support/

Follow the on-screen instructions and select the desired communication channel (chat, phone or email). For a quick contact, use the chat.

If you opt for email contact, you will need to fill out a form and then receive an email with an incident ticket number related to your request.

Please keep us informed.

Regards,