Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

can't contact server.

DoDownloaded bitdefender yesterday as replacement for kaspersky. Unable now to connect to server. Use Firefox browser. My wife is on same home network and can connect. She has not yet downloaded bitdefender. Can you advise. Thanks.