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Newegg Activation code invalid [*Activation code removed by @Flexx*]

In theory I paid for Internet Security. defacto I bought hours of trying to get this pos to work, unsuccessfully.

Answers

  • Flexx
    Flexx mod
    edited November 27

    Please do not share your activation code publicly, since this is an open forum, after all.
    For your query, you will need to reach out to Bitdefender support.

    Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

    Select, How to's & Troubleshooting Bitdefender productsTroubleshootingI don't knowContact Support→ You will get the option of chatcall or email.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Hello @pazuzu,

    Can you tell us if you get an error message during activation, or what exactly isn't working as expected?

    @Flexx for the record, Newegg is a Bitdefender reseller in the U.S., so the purchase is legitimate, we just need to find out what happened there and I think the best way to know is to get in touch with the Support teams, as you suggested. Now, you may ask why you can't find this reseller when using the Partner Locator feature on the main website. This happens because they use a different type of reseller account which is not linked with the locator.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

  • Flexx
    Flexx mod
    edited November 27

    Well, it's good to learn new things every day. But shouldn't this information also be available in that particular article? Who knows, there might be more like Newegg whose information is not available in the Partner Locator article.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)