Pin Numbers Are Highlighted After Pressing . . . .

bonifotographer
bonifotographer Olokun
edited 8:57PM in Mobile Security

I activated Bitdefender's App Lock feature and found that when I press a number, the background turns sky blue and the number displays on the screen. I activated the malware feature, and the message currently reads, “You Are Safe!” Why are the numbers highlighted and displayed after being pressed?

Answers

  • I have promoted you to level 2 so that you can share the screenshot with us.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • @Flexx The screenshot is attached. Pressing the number causes the square to turn sky blue in the background, revealing the number. Since October 30, 2024, when Bitdefender notified me that someone attempted to get into my phone five times but was unsuccessful, I have increased my malware checks. I received the address and a picture of the place where the person was when trying to log in to my Android phone, but I didn't have the feature that allows me to take a picture of unsuccessful attempts enabled. Now I am more aware and yes I have a ticket number for the incident.

  • Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • bonifotographer
    bonifotographer Olokun

    Does anyone have an answer why this is happening when the app lock features is activated?

  • I think that's how it's supposed to work. Highlighting or changing the appearance of numbers when pressed provides immediate feedback to the user that their action (e.g., tapping) has been registered. This acts as a confirmation, reducing errors from accidental taps.

    Premium Security & Bitdefender Endpoint Security Tools user

  • Gjoksi
    Gjoksi Defender of the month mod
    edited 8:49AM

    Hello.

    My specs:

    Samsung Galaxy A34 5G (SM-A346B/DSN)
    Android 14
    One UI Core 6.1
    Android Security Patch Level November 1, 2024
    Google Play System Update October 1, 2024
    BD Mobile Security 3.3.255.2481

    I can confirm that this is an expected behaviour.

    I just did a check on my phone and pressing the number indeed causes the square to turn sky blue in the background, so there is nothing to worry about.

    Also, it seems that you have "Random keyboard" enabled, which prevents PIN reading by randomizing number position, and that is the reason why your keyboard looks like this:

    4 3 9

    0 6 7

    1 * 8

    Regards.

  • bonifotographer
    bonifotographer Olokun

    Yes I have random keys activated, I have a Samsung 20Plus with Android 13, I have not received 14 update yet, and I am not a fan of how this works. Why? If a keystroke malware accidently gets installed then there will be a problem😒

  • Flexx
    Flexx mod
    edited 9:18PM

    I recently consulted with the Bitdefender support team via chat, and they confirmed that the feature operates as intended. Below is the image for the same.

    To provide additional context, keystroke malware does not necessarily require the pop-up of keystrokes to function; it can track data without this visual element. Furthermore, Bitdefender's robust signature-based database and cloud scanning capabilities effectively block most Android malware.

    In rare cases where malware evades these defenses, Bitdefender's App Anomaly Detection (a behavior blocker) feature continuously monitors the behavior of installed apps for suspicious activities.

    If you remain concerned, I will provide further details via private message and tag forum administrator @Alexandru_BD there as well.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Since you confirmed over PM that your issue has been resolved, I will proceed to close this post for further comments.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

This discussion has been closed.