Can't access Yahoo Mail while Bitdefender VPN is connected

pawter
pawter ✭
edited December 20 in VPN

and when I disconnect the VPN it refreshes and is available immediately.

This situation pertains to both Google Chrome and Firefox, so I assume it is browser agnostic. Ditto devices (ie. HP desktop and Windows surfacePro). Ditto operating system as I checked it on an old machine running Windows8.1.

Both Chrome and Bitdefender set to auto-update. As is the o/s Windows10.

Had a quick scan of the forum but couldn't find a fix so any help will be valued as I'm not a tech person!

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Comments

  • Alexandru_BD
    Alexandru_BD admin

    Hello @pawter,

    I believe the below article may prove useful. Check the steps from here and let us know what worked for you:

    https://www.bitdefender.com/consumer/support/answer/30765/

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

  • pawter
    pawter ✭

    Alex,

    as per step 2 from the article I used "Split Tunneling" except on point 4 instep of apps I added two websites I routinely use (yahoo mail & a national chain supermarket) and it worked fine.

    thanks for your prompt help,
    Tom

  • Alexandru_BD
    Alexandru_BD admin

    Thank you for your confirmation @pawter and I'm glad I could help. 🤝

    Premium Security & Bitdefender Endpoint Security Tools user

This discussion has been closed.

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