I purchased license key for Bitdefender GravityZone Business Security Enterprise. I tried the license key which i recieved but the license key is not working. Please note that the license is set to expire tomorrow 2025/6/2. I need help , please.
Kindly contact Bitdefender Business/Enterprise Support by visiting https://www.bitdefender.com/support/contact-us.html?last_page=BusinessCategory
Additionally, @Andrei_S Enterprise from the Bitdefender Business/Enterprise team can check on this for you.
Regards
Hello @Haneen ,
Are you using an On-prem console? If yes, are you on the latest version of the console Version 6.42.1-4? In case of cloud, ensure that all ports are opened. Communication ports
I need more information about the issue that you are facing, if you receive an error message or what exactly it's not working?
Since in your case you need assistance quickly as the license will expire tomorrow I would suggest you reach out by phone to our Enterprise Support team to investigate it quickly. → https://www.bitdefender.com/business/support/en/71263-85158-contact.html#UUID-3867147b-79f1-155e-cb22-0c21ee470e4c
Kind Regards,
Andrei
