I have tried 5 times to renew my subscription via checkout on the BitDefender Store using 2 different credit cards. All were denied stating could not be processed. I emailed Customer Service > Sales 3x. I got back 3 responses. Each identical stating could not verify payment and order not processed and card not charged. There is also not Paypal option under "Other Payment Methods". Unless I can renew, I will have to go with another AntiVirus product. Digital River customer service is cluesless, they do not read the message I sent to them. Instead of addressing my question they send the same cut and paste jargon about trying again. Identical each time. You have just lost a subscriber.