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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Why The Response With Customer Is Bad ?
Options
Hello
I'm sending suspicious files and not find the response that it already infected or not
and updates late
When the problem happens to the program
do not find the response only after more than a week
Why ? 
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