Solutions And Options
It’s been almost a year since I’ve needed to post on this forum and I just dropped in, to see how things are progressing since my last visit.
I see there are some old and some new volunteer moderators on the forum. KUDOS to you all! You occupy valiant and extremely frustrating positions. Why you guys do it, I’ll never know.
**Cris, I’m sorry to read that your planned employment at BitDefender did not come to fruition. It’s BitDefender’s loss, to be sure!**
For those BitDefender users whom have found it necessary to find and use this forum, I have some simple questions, solutions and options for you.
When you bought or got your copy of BitDefender, were you looking for a viable piece of software or were you looking for a new hobby to while away your idle hours? Were you looking for a reliable and fully functioning anti-virus product, or were you looking for a piece of software that you could spend hours/weeks/months, customizing and trying to make it look and work they way you and/or the software company want it to?
Were you looking for an avenue to further your knowledge of computer science, or were you simply looking for a good, solid antivirus product for your computer?
Both are equally valid reasons for acquiring any software product, as long as you know beforehand, what the ultimate outcome is likely to be.
I qualify and acknowledge that NO ANTIVIRUS PRODUCT, regardless of manufacturer, WORKS ON EVERY CONFIGURATION OF EVERY OPERATING SYSTEM!
But I also qualify that some antivirus products do appear to be much more forgiving and much more user friendly than others.
When it comes to selecting ANY PRODUCT, a good search engine is your best friend!
Type in the name of the product along with the words “forum” or “complaints”, into your favourite search engine and do a bit of research before you decide to trial or purchase any product. This simple task can save you unimaginable heartache, frustration and money.
I see that BitDefender v.12 generates many of the same complaints that earlier versions did, along with a host of new complaints. I also see that once again, BD has once again, released a new version before they got most of the kinks out of the previous versions.
I also see that BitDefender Customer Support **If you can contact them** continues to offer the same LAME solutions.
-REBOOT your computer.
-UNINSTALL all other antimalware products.
-UNINSTALL with the SPECIAL UNINSTALL TOOL and REINSTALL.
--UPGRADE to the new “more gooder”,” most superest” version!
And the most unbelievable solution to date!- DOWNGRADE to the previous version!
For many people on this forum, BitDefender continues to get it WRONG and BitDefender leaves the valiant volunteers on this forum to take the heat and to twist in the wind. It’s not fair to you, nor is it fair to the unpaid volunteers!
For those of you whom are having continued problems with your copy of BitDefender, take a moment to read back through old threads on this forum and then ask yourself, “Is it really worth the frustration and the danger of infection?”
Maybe your machine is one of those machines that BitDefender just won’t work on.
Is it worth the time, the trouble and the expense to continue down the BitDefender path?
There are many other excellent antivirus programs out there. At least one of them is sure to work, without problems, on your machine.
I know it can be difficult, but sometimes the only worthwhile solution is to look to other options.
For those interested, you can read about my 2007-2008 BitDefender experiences and my personal solutions... Visit My BD Thread
Cheers & Best Wishes