Files Could Not Be Cleaned
I am using Windows XP Home, Bitdefender Internet Security 2008, and Firefox 3.0.5
After the daily scan I am getting this message on the page Anti-Virus Scan---Step 3 of 3
“760 (the number keeps increasing) files could not be cleaned so your system is not virus free. More details on www.bitdefender.com”
I, of course, want my system to be virus free and have checked out www.bitdefender.com but can’t seem to find advice on what I should do.
I switched a few months to Bitdefender from Zone Alarm (I was having some problems with ZA and liked the Consumer Reports review of Bitdefender). I am still getting used to Bitdefender and perhaps the the answer to my problem would be obvious if I understood the software better. It doesn’t help that I’m not very computer literate.
Could someone help me, please, by:
---pointing me to a FAQ or other information
---describing what to do, if there is no FAQ etc.
---direct me to a website that might be able to help.
Thank you so much!!