Bd Internet Security V10 Deep Scan Problem

Hi all,


I started a deep system scan this morning.


the scan stalled at 71% complete.Not only did


the scan stall,so did my machine.


In fact,I had to use the reset button to get it going again,


as the mouse did not repond,and ctrl+delete to bring up the task


manger did not work either.


The program hung while scanning C:\program files\common files\common.


I have never had any problem until today.I hope this was just a one time glitch.


Are any other Bit Defender internet security v10 users experiencing the same?


Thanks,


Chris

Comments

  • Sm3K3R
    Sm3K3R ✭✭✭

    Identify corectly the file path that stalls the scan and archive that file with the pass infected (if after archiving its under 2 mb) and atach it to a post in the malware submision thread.

  • Hi all,


    I started a deep system scan this morning.


    the scan stalled at 71% complete.Not only did


    the scan stall,so did my machine.


    In fact,I had to use the reset button to get it going again,


    as the mouse did not repond,and ctrl+delete to bring up the task


    manger did not work either.


    The program hung while scanning C:\program files\common files\common.


    I have never had any problem until today.I hope this was just a one time glitch.


    Are any other Bit Defender internet security v10 users experiencing the same?


    Thanks,


    Chris


    Thanks for the help.


    I had a few other problems this morning as well.


    But all seems to be in order.


    Lets keep this topic open for a while.


    I'll attempt anoher scan in the morning,


    and if the problem persists I'll post here.


    Cheers!


    Chris