Just purchased yesterday and had problems from the start. I can't even get the program to open up! Needless to say, I'm taking this back to the store and getting something better! Consumer Reports had your Security Suite rated #1, so I thought I couldn't go wrong with just the Antivirus. Boy was I wrong! You only get one try with me. I will not be recommending this to anyone! 
On top of that you no longer have a toll free support number! Bad business. Also, a good indicator of the kind of service you would provide.
shakes head