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Router Login Fails

Options

After my upgrade, I no longer was able to login to my router. I first thought it was the firewall but after 2 hours of experimenting, I found out it I had to do following:


1. Antivirus: set to Default, then use Custom Level and disable...


- scan http traffic


- scan files received over IM (both of them)


(setting Antivirus to Permissive gave me immediate access, btw)


2. General settings - Online security (from Basic Settings overview):


- Real-time Antivirus: first 2 options disabled (normally, this is already set via above config)


In essence, this disables primarily IM scan functionality: this is no big deal for me since I'm not using IM.


Note: I'm also using ZoneAlarm. Without above settings, I was not even able to browse most websites ?! But I did have internet access since I could eg run updates, and other non-browsing actions.


Something to look into for developers...

Comments

  • Thanks for reporting this. We are already aware of this issue and are currently working on a permanent fix in the product.