Network Seems To Disable Itself After Installed

popsb

Twice I have created a home network and it initially worked fine. I tried to use it later and it didn't work. Each of my 2 computers showed that the other did not have BidDefender installed but it was.

Unknown

Please try the following suggestions:

-> please access the home management feature on both computers and click on the “Join/Create a network” button on both of them – you need to set up a distinct password on each computer;

-> try adding the remote computer using its IP address and not graphical interface in the wizard;

-> please check to see if the network shares are running properly between the two computers - if you set up a password for the shares please remove it in order to make the shares accessible for our application;

-> if you are still unable to access the remote computer please disable the BitDefender firewall on both computers and try to see if like this you can connect the two devices.

popsb

Thanks for your response! I cannot find the "Join/Create a network" button. Can you tell me exactly how to find it?

Unknown

That button is located in the Network section in BitDefender - if you already created a network it will turn into the "Leave network" button.

popsb

That button is located in the Network section in BitDefender - if you already created a network it will turn into the "Leave network" button.

popsb

Diana, I did all the things you told me including recreating the network. Then the network worked correctly. Both computers showed the other computer online. I was able to access QuickBooks Pro 2009 on my desktop from my laptop.

I left for three hours, came back and the network diagram on each computer showed the other computer as offline. I could no longer connect QB 2009 from my laptop to my desktop. I checked all the settings you have given me and they are unchanged.

What do I do now?

Unknown

Please tell me how are these machines connected: what type of networking equipment do you have (router, switch etc.) and what medium do you use for the connection (cabled/wireless).

popsb

Please tell me how are these machines connected: what type of networking equipment do you have (router, switch etc.) and what medium do you use for the connection (cabled/wireless).

I have a linksys router for my wireless network.

Unknown

Please use these steps on both computers encountering this issue:

If you are using Windows Firewall on the machines please disable it. Also, go to My Computer, Tool - Folder options and View - scroll down the list and make sure that "Use simple file sharing" is disabled.

Then Start - Run - type in "ncpa.cpl" [Ok] - right click on the network adapter that you are using to connect to the wi-fi network and select Properties. There please make sure that "File and Printer sharing for Microsoft Networks" is checked.

Let me know how it goes.