Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Cannot Continue Update

I'm trying to run an update on my XP system of BD Internet Security 2009 and keep getting the following error: "Bitdefender cannot continue update because you don't have an account". I don't get it. This is a licensed copy, I've got an account what gives?


Has anyone encountered this problem? Is there an easy way to fix it?


Thanks in advance for any help.

Comments

  • I'm trying to run an update on my XP system of BD Internet Security 2009 and keep getting the following error: "Bitdefender cannot continue update because you don't have an account". I don't get it. This is a licensed copy, I've got an account what gives?


    Has anyone encountered this problem? Is there an easy way to fix it?


    Thanks in advance for any help.


    you must registrer your program.


    Fill in your data in the proprer page.