Help With Bdmcon.exe

hannahboo

hi everyone!!!! i was wondering if one of you guys could help me out with this one? when i try to shutdown my laptop lately, more often than not i get a grey box pop up which says bdmcon.exe program not running or something to that effect,there is an option to end now. what is this and how do i stop it?

cheers in advance guys!!

alexcrist

Hello hannahboo,

What version of BitDefender do you use?

Cris.

hannahboo

Hello hannahboo,

What version of BitDefender do you use?

Cris.

hi cris im using bit defender 9

alexcrist

bdmcon.exe (BitDefender Management Console) is the main graphical user interface module, which also shows up in the system tray.

Since BitDefender v9 is a very old version (more than 3 years old, if I'm not mistaking), I doubt that anyone from development will look for bugs in such an old version. But I could give you some workarounds:

- before shutting down, just right click on the BitDefender tray icon and select Close (or Exit, I don't remember what it was called exactly). Then bdmcon should close correctly and there won't be problems when you shutdown.

- when that popup appears, just click End now. Since the system is already shutting down, it doesn't matter if bdmcon is forced to end rather than closing by itself.

As a side-question: do you use any other security applications that might interfere with BitDefender?

Cris.

hannahboo

hi again cris, no i dont use any other security apart from my windows firewall!! but ive always had that, and this problem is relatively new. i will take your advice and close bd before i shutdown and i will let you know how i get on!! thanx for your co operation. my bd runs out soon!! what is the latest version?

alexcrist

The latest version is BitDefender 2009 (v12). You can get it from the main site.

deron

i have the same problem with it.hope someone can solve it！

Alex Stanciu

Hello deron ,

In order to be able to assist you further, please let us know:

- what BitDefender product/version you are using;

- what is your operating system;

- are there any other security solutions on the same PC, besides BitDefender?

- what type of Internet connection are you using ;

Thank you .