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Password Forgotten

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studleylee
studleylee ✭✭
in Bitdefender 2009 products
:wub: Please send me information on settings password reset.

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  • Unknown
    Unknown
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    :wub: Please send me information on settings password reset.


    Hello!What password are you referring to?The password for the BitDefender software that is installed on your PC or the one for the BitDefender online account?

  • studleylee
    studleylee ✭✭
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    Hello!What password are you referring to?The password for the BitDefender software that is installed on your PC or the one for the BitDefender online account?


    Hi Raluca, I meant the Bitdefender software on the PC, I set the password and didn't write it down. 2 weeks later, I was trying to remember it and


    can't for the life of me. I was hoping there was a way w/o reinstalling, but I can do that if needed.


    Thanks,


    -Lee

  • Unknown
    Unknown
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    Hi Raluca, I meant the Bitdefender software on the PC, I set the password and didn't write it down. 2 weeks later, I was trying to remember it and


    can't for the life of me. I was hoping there was a way w/o reinstalling, but I can do that if needed.


    Thanks,


    -Lee


    Yes, that would be the solution that is recommended, because due to privacy reasons, we do not have access to the password you set on your PC. You can follow the uninstall steps at:


    http://kb.bitdefender.com/site/KnowledgeBase/consumer/#333


    and then just reinstall your BitDefender software :rolleyes:

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