Error Message

C-1000

I left my computer, and when I returned there was a window as follows:

Upper blue banner...

vsserve.exe

Message box...

The instruction at "0x7c911e58" referred memory at "0x9dead99".

The memory could not be "read."

Click OK to terminate the program.

I didn't launch or try to install any program. I have no idea what this message is talking about. I have the default scheduled BD scan that would have taken place while I was away from my computer. Nothing on the window referred to BD so I don't know whether this window was generated by BD or the program that was trying to launch.

???

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Comments

alexcrist

Hi Carol,

If the name was vsserv.exe, then YES, the error was from BitDefender. If the error came from vsserve.exe (as you said in your post), then the message doesn't belong to BD.

If this message was from BD, I don't know what might have caused it. I never received such an error from BD.

But if vsserv.exe gave you an error, the safest way to fix it is to make a system restart.

Cris.

Edit: If you suspect that it has something to do with the scheduled scan you had set, try to reproduce the error and see if it persists. Maybe it was just a glitch.

Niels

Hello C-1000

If you receive many error messages than you could have a faulty memory. To test that download memtest: http://www.memtest86.com/memtest86-3.3.iso.zip Unzip it and burn the iso as an bootable disc in your burn software. Otherwise vsserv.exe has referenced the memory incorrectly.

Regards

Niels

C-1000

Hello C-1000

If you receive many error messages than you could have a faulty memory. To test that download memtest: http://www.memtest86.com/memtest86-3.3.iso.zip Unzip it and burn the iso as an bootable disc in your burn software. Otherwise vsserv.exe has referenced the memory incorrectly.

Regards

Niels

Okay, I'll see if it comes up after tonight's scan. Thanks. I'll double check to make sure the top border of the window itself (which is what I assume you mean by "name") would have said " - BitDefender" if it was a BD function. It didn't. I'll try to get a screen shot just for the heck of it if it comes up again.

Thanks.