Service Not Responding

I have the same problem of BitDefender Internet Security 2009 stopping working in the way described above. The icon goes grey and it says "BitDefender Services are not responding" (screendump attached). I am running Vista Home premium, and bought and downloaded BitDefender for the first time a few weeks ago. Previously, I was using AVG Free, COMODO Firewall and Windows Defender. Since installing BitDefender I have uninstalled the first two, and disabled Windows Defender. I checked as mentioned above and vserv.exe is not running.


I can't see any messages from administrators helping anyone with this issue. Please could you look into this and let me know if you have idea what the problem is? I can provide you with more information on my system if you tell me how to get it. I bought BitDefender in good faith that it would be a secure security product, but is it unsatisfactory that it frequently stops responding, leaving my computer open to viruses.


Thanks,


vijai

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