Bluescreen

umlaut1

Hello,

I recently installed the latest update (paying member, not trial version) for Internet Security and have ever since had the error which Windows Vista describes as: " Ethernet networking problem...You received this message because hardware or software in your computer caused Windows to shut down unexpectedly and restart. This is a serious problem, commonly referred to as a STOP ERROR or BLUE SCREEN. "

Having the 2008 version of the above and never having had this problem, what needs to be tweeked in my 2009 version to stop these shutdowns?

Thanks for any/all input!!

unknown

Hello umlaut1,

We will send you a request by e-mail for the minidump reports generated on your systems during the bluscreens to see what is causing them. Please reply to Ticket ID 200906011002961 with the information requested.

Thank you!