Bitdefender Blocking Veetle

dominos

Hello

I hope you can help me fix a problem with BitDefender Antivirus 2009.

Whenever I try to watch a channel on veetle it won't load and instead asks me to check network or firewall settings.

It appears that the problem is caused by the antivirus software as it works fine when I disable real time protection.

I'm using Windows Vista SP2 and there is no other antivirus or firewall software installed.

As I do not want to disable the protection completely, is there anything else I can do to watch these channels?

Thanks

Alex Stanciu

Hello

I hope you can help me fix a problem with BitDefender Antivirus 2009.

Whenever I try to watch a channel on veetle it won't load and instead asks me to check network or firewall settings.

It appears that the problem is caused by the antivirus software as it works fine when I disable real time protection.

I'm using Windows Vista SP2 and there is no other antivirus or firewall software installed.

As I do not want to disable the protection completely, is there anything else I can do to watch these channels?

Thanks

Hello dominos ,

Please follow these steps:

1. Open BitDefender and SWITCH TO ADVANCED VIEW;

2. Select the Antivirus module on the left and go to the "Shield" tab;

3. Click on the Custom Level button;

4. Make sure the following items are NOT checked:

- Scan http traffic

- Scan Yahoo Messenger traffic

- Scan Windows Live Messenger traffic

5. Click on the "OK" button in apply the changes.

Please let us know what happened .

dominos

Hello dominos ,

Please follow these steps:

1. Open BitDefender and SWITCH TO ADVANCED VIEW;

2. Select the Antivirus module on the left and go to the "Shield" tab;

3. Click on the Custom Level button;

4. Make sure the following items are NOT checked:

- Scan http traffic

- Scan Yahoo Messenger traffic

- Scan Windows Live Messenger traffic

5. Click on the "OK" button in apply the changes.

Please let us know what happened .

It started to work after I disabled http and Yahoo Messenger traffic scanning. Didn't need to uncheck Windows Live Messenger traffic scanning, though.

Thanks for the quick response.