Internet Security 2009-cannot Enable Real Time File Protection

fwtilley

I have had BitDefender Internet Seurity 2008 and now 2009. Until recently all was fine.

Running Vista 64 on HP laptop. Vista 64 came on machine in January 2009.

Recently could not get program to update. had to remove and reinstall.

Now it will not allow me to activate real time file protection.

HELP!

Viscon

looks like you've been fritzed into a new build.

for me version 12.0.11.5 works quite fine now - with options i actually need to be on,

which is: real-time protection, firewall, antispam, privacy protection

all other are off, and i don't even try to check them out.

now, whenever i tried to update a build in the past, it gave me errors,

so i keep autoupdate off and only update manually just vir signatures.

i have no idea how to find build 12.0.11.5, and you can't downgrade from any newer one.

even if you have an older build, i'd recommend to upgrade to 12.0.11.5,

but you can't do this - it'll give you the latest version with all its bugs.

sorry, not much help - just my conclusion

Alex Stanciu

I have had BitDefender Internet Seurity 2008 and now 2009. Until recently all was fine.

Running Vista 64 on HP laptop. Vista 64 came on machine in January 2009.

Recently could not get program to update. had to remove and reinstall.

Now it will not allow me to activate real time file protection.

HELP!

Hello fwt ,

We have a workaround that should solve this issue . Here is what you have to do :

1. Please follow the next link :http://www.sendspace.com/file/cibhgy and download the file called vshield.xml in handy place from your computer .

2. Reboot your computer in Safe Mode .

- restart the computer;

- repeatedly press the "F8" key several times before Microsoft Windows begins to load (you need to press "F8" until you will be displayed a text menu);

- select "SAFE MODE" in the text menu and press "Enter".

- wait while Windows loads in Safe Mode; this process ends with a confirmation message; click "Yes" to acknowledge

3. Go to the next location C:\Program Files\BitDefender\BitDefender 2009 and copy here the file : vshield.xml that you have downloaded earlier . Most probably you will be asked if you want to replace the file . Choose Yes when this will happen .

4. Reboot the PC in Normal Mode.

5. Check if the issue still occurs.