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Errors Keep Coming

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Hi, I had this problem yesterday, this is how it went...I was playing F1 2008 on my PC and suddenly it crashed. I got that "Don't Send Error Report" . Whenever I start it again at the same point everytime the same thing. I'm using BitDefender Internet Sequrity 2009, so I decided to run a full scan. I left it there and I got an error telling me the following thing:


BitDefender has encountered a problem while scanning the file below.


C\WINDOWS\Temp\bdc21.tmp


Do you want to send these files to BitDefeder labs for anlysis?


I clicked yes, and then i got the restart bitdefender error, it restarted but still problem not solved. Now, when I run a full system scan, I get another error with a dll file. Firefox keeps crashing and I get errors. When I booted up my computer last time it automaticly ran a disk check. I won't type more because things keep crashing and I don't have time, it's getting worse, please help.

Comments

  • Alex Stanciu
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    Hello DariusSerbanTV ,


    This situation needs further investigation and that is why I have created you a support ticket in our database . Please reply with the files that we have asked and also look after the file that you mentioned : bdc21.tmp under C:\WINDOWS\Temp\ , upload it on : http://www.sendspace.com/ and post here the download link .


    Thank you .