How Do You Get Out The Loop

Hi


Tried to install bitdefender2010 twice and still have the same problem knocks out my internet connection if I retrieve any emails.


Thought I'd try this forum because the help section and direct contact methods are useless


But on registering I can see that Im not the only one who has issues with this product so now Im thinking stuff it get my money back


But how do you do that


As I said have tried to send emails requesting support with no or very slow response. Cant call dont live in US


HELP!!! how do I get out of the loop!!! Dont want to give up and let them get away with taking my money

Comments

  • Hi


    Tried to install bitdefender2010 twice and still have the same problem knocks out my internet connection if I retrieve any emails.


    Thought I'd try this forum because the help section and direct contact methods are useless


    But on registering I can see that Im not the only one who has issues with this product so now Im thinking stuff it get my money back


    But how do you do that


    As I said have tried to send emails requesting support with no or very slow response. Cant call dont live in US


    HELP!!! how do I get out of the loop!!! Dont want to give up and let them get away with taking my money


    I don't where you are from. I'm in the UK and I used an 0207 number. There's a long convoluted way of getting there and so it might just be easier to click here


    Bitdefender contact numbers


    I have contacted them twice and was most surprised to be able to speak to a human being within a minute. Most unusual from a customer service department.

  • peterdempsey
    edited August 2009
    I don't where you are from. I'm in the UK and I used an 0207 number. There's a long convoluted way of getting there and so it might just be easier to click here


    Bitdefender contact numbers


    I have contacted them twice and was most surprised to be able to speak to a human being within a minute. Most unusual from a customer service department.


    Im in Aust dont say anything about the ashes!! Boo hoo


    Eventually got onto the chat online to customer support live site which was fantastic, cancelled my payment there and went out and bought ******* works like a dream now, thanks for your help