Anti Spam Toolbar Disappeared In Outlook Express

Jonesnic

Hi

I am a new customer and installed BD Internet security 2010 yesterday. My Anti spam toolbar has disappeared from Outlook Express (it was there after installation).

Any idea how to restore it?

Thanks!

Nic Jones

I am using Windows XP Home sp3 (32 bit)

Alex Stanciu

Hello Nic Jones,

For start please open Outlook Express and let us know if the emails that you receive as spam are moved to the appropriate folder. This will mean that the BitDefender Antispam toolbar is still functional and there must be only a display issue.

In order to investigate this sittuation, we would like you follow the steps from the next BitDefender article:http://www.bitdefender.com/KB389 and reply to our email with the resulting reports attached .

Thank you .